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Digital Technology Solutions in Lansing, MI is seeking an experienced Business Analyst to bridge between the client and project teams, driving elicitation, process modeling, and requirements for enhancements on a public-facing application used to display burn permit information.
The role emphasizes collaboration with senior management, development of roadmaps, and ensuring compliance with agency policies while supporting BA activities across the Agency Services team.
DTS is looking for experienced Business Analyst for our client project in Lansing, MI.
Key responsibilities include being the liaison between client and the project stakeholders, as well as providing expert facilitation and elicitation and process modeling to help develop strategy and requirements for planned enhancements and technology updates on a public facing application used to communicate current availability of burn perm. In addition, as part of the overall support for DNR, this person will be a critical member of the client Agency Services Business Analyst team, participating in various related work requests for client and contributing to the operational activities of the BA team.
Customer service and being a champion to ease Agency compliance with client policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help DNR navigate those for the success for their projects and work requests.
Client Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.
DTS offers excellent compensation package.
Kuldeep Singh
Team Lead
Digital Technology Solutions