Business Analyst

Zenfreed, LLC; Town of Lansing (NY); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Zenfreed, LLC is seeking a Business Analyst 5 to support the Environment, Great Lakes and Energy (EGLE) Agency through liaison work, facilitation, and rigorous requirements modeling. You will collaborate with DTMB and EGLE to develop strategy, roadmaps, and IT solutions while ensuring policy compliance and strong stakeholder relationships.

The role emphasizes self-direction, organization, and adaptability in a hybrid onsite schedule, with two required in-office days weekly.

Qualifications

• Experience conducting business process reviews and documenting requirements.
• Experience developing and/or managing user stories on Agile projects.
• Experience facilitating strategy discussions and road-mapping with senior management.
• Familiarity with IT solutions for public sector environments.

Responsibilities

• Serve as liaison between DTMB and project stakeholders.
• Provide expert facilitation, elicitation, and process modeling for requirements.
• Support EGLE projects and the DTMB Agency Services BA team.
• Ensure compliance with DTMB policies and practices.

Skills

Facilitation

Elicitation

Process Modeling

Customer Service

Relationship Building

Agile

Education

Bachelor's Degree

Tools

Agile

Job description

Lansing, United States | Posted on 10/10/2026

• Minimum Education Requirement Bachelor's Degree


• City Lansing


• Country United States

Job Description

DTMB Agency Services needs a Business Analyst 5 to provide excellent customer service supporting both project and work request needs for the Environment, Great Lakes and Energy (EGLE) Agency.

Key responsibilities include being the liaison between DTMB and the project stakeholders, as well as providing expert facilitation and elicitation and process modeling to help develop strategy and requirements for ongoing enhancements and related work projects. In addition, as part of the overall support for EGLE, this person will be a critical member of the DTMB Agency Services Business Analyst team, participating in various related work requests for EGLE and contributing to the operational activities of the BA team.

Customer service and being a champion to ease Agency compliance with DTMB policies and practices are key performance expectations for this person. They must be able to quickly gain a working understanding of applicable constraints and enablers and help EGLE navigate those for the success for their projects and work requests. DTMB Agency Services and EGLE welcomes candidates that are self-directed, well organized, confident in their ability to build relationships, quick to come up to speed on new assignments, and able to be flexible and adaptable to changing needs and/or direction.

Requirements

7 years:

• Conducting business process review and requirements elicitation and documentation to include process modeling

5 years:

• Developing and/or managing user stories on Agile development project(s)

2 years:

• Working directly with senior management in facilitating discussions to determine strategy, develop road maps and/or gain consensus to resolve opposing positions


• Working on projects developing/implementing IT solutions for public use

Desired Skills

2 years:

• Supporting the development of or compliance to statement of work and/or other work agreements/contracts

1 year:

• Working with programs governed by state and/or federal regulations


• Bachelor's Degree

Location

• Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the hybrid schedule)


• Positionis a hybrid schedule withNO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Wednesdays and Thursdays are required onsite days.


• Working hoursMonday-Friday, approximately 8:00 a.m. to5:00 p.m.

Additional Requirements

• Must be authorized towork in the United States; We are unable to offersponsorships at this time


• Must undergo a background checkand drug screening for employment.

Employment Terms

• This is a W2 position


• HYBRID schedule -NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week. Wednesdays and Thursdays are required onsite days.

AtZenfreed, we are more than an IT company. We bridge thegap between people wanting to do the work they were meant to doand organizations needing the right talent.

We understand a comprehensive benefits package is crucial toemployment satisfaction. We offer medical, dental and vision coverageoptions for all employees.