Business Analyst - Korean Speaking

Ektello; Plano (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Ektello in Plano, TX is seeking a Business Analyst to collect, analyze, and interpret product safety data to provide actionable insights and support risk management efforts. The role emphasizes attention to detail and the ability to manage multiple projects in a fast-paced environment.

You will collaborate with cross-functional teams, develop dashboards and reports, perform risk assessments, and drive data-driven process improvements across stakeholders to align on safety goals and initiatives.

Qualifications

• Bachelor's degree in business administration or a related field.
• 3+ years of business analysis, product safety, or related experience.
• Proficient in data analysis tools and BI platforms.
• Strong problem-solving and critical-thinking abilities.
• Excellent communication and cross-functional collaboration skills.
• Attention to detail and multi-project management capability.
• Bilingual English and Korean highly preferred.
• Regulatory familiarity is a plus.

Responsibilities

• Collect, analyze, and interpret product safety data to identify trends and risks.
• Develop and implement data-driven process improvements.
• Prepare detailed reports and dashboards for stakeholders.
• Collaborate with cross-functional teams to align on safety goals.
• Gather data from diverse sources and ensure data quality.
• Oversee escalations from high-risk channels and review history for adherence.
• Conduct risk assessments and root cause analyses to prevent recurrence.
• Manage multiple ongoing and ad-hoc projects.

Skills

Analytical Thinking

Problem-Solving

Data Analysis Tools

Communication Skills

Attention to Detail

Stakeholder Collaboration

Process Improvement

Project Management

Initiative and Ownership

Adaptability

Education

Bachelor's degree in Business Administration or related field

Tools

Excel

SQL

Tableau/Power BI

Job description

The Business Analyst will be responsible for collecting, analyzing, and interpreting data to provide actionable insights, ensuring procedural adherence and supporting risk management activities. The role involves generating detailed reports, conducting risk assessments, escalation management and working closely with stakeholders to align on goals and initiatives. The candidate must demonstrate excellent problem-solving skills, attention to detail, and the ability to manage multiple projects in a dynamic, fast-paced environment.

Key Responsibilities

• Data Analysis: Collect, analyze, and interpret product safety data (both qualitative and quantitative) to identify trends, risks assessments, and areas for improvement.
• Process Improvement: Collaborate with teams to develop and implement process improvements.
• Reporting: Prepare detailed reports and presentations for internal stakeholders, highlighting key findings, recommendations, and action plans. Develop and maintain dashboards, reports, and visualizations to communicate key findings and insights to stakeholders. Case summary maintenance and reporting also required on high profile matters.
• Stakeholder Collaboration: Work closely with cross-functional teams to ensure alignment on product safety goals and initiatives.
• Data Collection: Gather, clean, and analyze product safety data from various sources to identify trends, risks, and areas for improvement.
• Escalation Management: Assign and oversee escalations from specific high-risk channels while conducting thorough review of past history for process adherence.
• Risk Assessment: Conduct risk assessments and root cause analyses for product safety incidents to prevent reoccurrence.
• Project Management: Manage various ongoing and ad-hoc projects

Qualifications

• Bachelor's degree in Business Administration or a related field.
• 3+ years of experience in business analysis, product safety, or a related field.
• Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and business intelligence platforms.
• Excellent problem-solving and critical-thinking skills.
• Strong communication and interpersonal skills with the ability to collaborate across teams.
• Attention to detail and ability to manage multiple projects simultaneously.
• Bilingual English and Korean highly preferred
• Regulatory familiarity not required but a plus

Skills of a Business Analyst:

• Analytical Thinking: Ability to analyze data, identify trends, and provide actionable insights.
• Problem-Solving: Strong critical-thinking skills to address challenges and develop solutions.
• Data Analysis Tools: Proficiency in tools like Excel, SQL and business intelligence platforms such as Tableau or Power BI
• Communication: Excellent verbal and written communication skills to effectively engage with stakeholders.
• Attention to Detail: Keen eye for detail to ensure accuracy in data analysis and reporting.
• Stakeholder Collaboration: Ability to work with cross-functional teams and align on goals and initiatives.
• Process Improvement: Experience in developing and implementing data-driven process improvements.
• Project Management: Ability to manage multiple projects, meet deadlines, and drive tasks to resolution.
• Initiative and Ownership: Takes ownership of tasks, demonstrates a "can-do" attitude, and shows initiative.
• Adaptability and Initiative: Self-motivated, self-organized, and results-oriented with the ability to work independently.