Business Analyst IT Curriculum Developer (IT Business Analyst- Senior/Specialist)

State of Washington; Washington (District of Columbia); Remote; USD 125,000 - 150,000; Full time

Job summary

The State of Washington is seeking a Business Analyst IT Curriculum Developer to join their TechTraining team. This role is critical in empowering agency staff through technology and training, with a focus on collaboration and continuous learning. The ideal candidate will have extensive experience in IT analysis and a passion for helping others succeed in a flexible, remote work environment.

Qualifications

• 11 years experience in IT analysis or programming.
• Experience with ADA compliance.
• 2 years testing experience in software development.

Responsibilities

• Ensure technology materials are up to date and ADA compliant.
• Develop prototypes of technical assistance solutions.
• Analyze and evaluate problems while developing solutions.

Skills

Problem Resolution

Technical Analysis

Usability Testing

Strategic Planning

Project Management

Education

Bachelor's degree

Associate's degree in IT

Job description

Our vision is to ensure that “Washington state’s children and youth grow up safe and healthy—thriving physically, emotionally, and academically, nurtured by family and community."

Job Title:Business Analyst IT Curriculum Developer (IT Business Analyst- Senior/Specialist)

Location:Thurston County – Olympia, Washington (Remote)

Closes:May 21^st, 2025

Salary:$7,505.00 - $10,093.00 Monthly

The Opportunity:

We're excited to welcome a new member to our dynamic and supportive TechTraining team! This position plays a key role in our mission to empower staff across the agency with the tools, training, and technology they need to succeed.

Our team culture is built on collaboration, creativity, and a shared passion for helping others grow. We prioritize open communication, inclusive problem-solving, and continuous learning. You'll be joining a team that truly supports one another and values the unique perspectives each member brings to the table.

We offer a flexible remote work environment that respects work-life balance while keeping us connected through regular check-ins, shared planning, and a strong sense of community. While the work is fast-paced and impactful, it's also deeply rewarding—and you'll never have to do it alone.

Some of what you will get to do:

• Ensure that ongoing technology enhancements, new technology and existing applications technical materials are up to date, accurate and are ADA compliant.
• Assist with the development of prototypes of new innovative technical assistance solutions
• Provide guidance and leadership for enhancement and maintenance of agency-wide system technical education solutions and documents for complex functionalities and user interfaces
• Incorporate usability testing feedback and development team input into wireframes and storyboards
• Devises methods and processes to analyze/evaluate problems, while developing solutions.
• Research and validate reported complex system issues not able to be resolved at the service desk/customer support level
• Work with test team to develop validation methodology and analyze results to validate accuracy of correction.
• Ability to see the holistic view of situations as they occur in order to complete tasks

Required Qualifications:

Eleven (11) years of continually advancing consultative, administrative, or supervisory experience in information technology analysis (and/or business), system maintenance, or troubleshooting/problem resolution experience, or analyzing, designing or programming computer systems application or databases.

OR

An Associate's degree or completion of an accredited vocational training program in an information technology related program and 9 years of consultative, administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting/program resolution experience, or analyzing, designing, or programming computer systems or applications or databases.

OR

A Bachelor's degree and 7 years of consultative administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting/problem resolution experience, or analyzing, designing, or programming computer system application or databases.

In addition to the requirements above, our ideal candidate will possess working experience in some or all the following:

• Knowledge and understanding of the American with Disabilities Act (ADA).
• Two years of testing experience in a software development environment.
• Strategic and tactical planning experience with the ability to conceive, plan and coordinate programs.
• Program and/or Project Management experience with the ability to manage multiple projects.

How do I apply?
Complete your applicant profile on careers.wa.gov and attach the following documents:

• A letter of interest outlining your qualifications and describing how your experience aligns with the responsibilities and leadership expectations of this position
• A current resume detailing your professional experience, education, and relevant accomplishments
• Three professional references, including at least one current or former supervisor, with accurate contact information

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

If you have any questions pertaining to this recruitment or if you would like to request an accommodation throughout the application/interview process, contact Cole Alford at [e-mail]. If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at [phone] or email [e-mail].

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.