Business Analyst, IT

Kane Logistics; Scranton (Lackawanna County); Remote; USD 75,000 - 90,000; Full time

Job summary

Join a dynamic and inclusive organization as an IT Business Analyst, where you will leverage your expertise in warehouse operations and WMS to drive successful deployments and optimize processes. This innovative firm offers a competitive salary, performance-based bonuses, and a comprehensive benefits package, including health and retirement plans. You'll collaborate with internal teams and clients, ensuring seamless integration and operational excellence. If you're passionate about logistics and eager to contribute to a forward-thinking team, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Performance-based Bonus

Qualifications

• 2-5 years of experience as a Business Analyst in IT or logistics.
• Strong analytical skills with a focus on business processes.

Responsibilities

• Support implementation of WMS across multiple sites.
• Gather and document business requirements for IT initiatives.

Skills

Business Analysis

Warehouse Management Systems (WMS)

Stakeholder Management

Analytical Skills

Documentation Skills

Education

Bachelor's Degree in IT, Logistics, or Supply Chain

Tools

Manhattan Scale

Job description

Description

About Us:

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rdparty logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Position Overview:

We are seeking an IT Business Analyst with a strong understanding of warehouse operations, particularly in the 3PL and e-commerce domains. The successful candidate will bring experience in warehouse operations together with strong WMS skills to help support successful deployments of new operations and on-going success in existing operations through Business Process Analysis, End User Training, and business process reengineering.

Work Location:Remote

Work Schedule:First Shift: Monday - Friday, 8:00am - 4:30pm

Work Travel:Up to 10% domestic travel

Competitive Total Rewards Package:Attractive annual salary of $75,000 - $90,000 plus a performance-based bonus, with benefits including health, dental, and vision insurance, 401(k) matching, and more.

Responsibilities:

• Support the implementation of Warehouse Management Systems (WMS) across multiple sites and clients
• Gather and document business and system requirements for new IT initiatives, with a focus on WMS and client integration
• Collaborate with internal teams, 3PL partners, and client stakeholders to understand operational workflows and document business requirements in a scope of work, functional requirements documents or business process diagrams
• Support and document WMS integrations related to client ERP systems, including data mapping, testing, and troubleshooting
• Develop training materials and conduct sessions for end users and stakeholders

• Participate in design reviews of enhancements and new implementations.

• Identify opportunities for process optimization and automation within warehouse and order fulfillment operations
• Act as a liaison between technical teams and business units to ensure successful project delivery

Be part of a forward-thinking company that values creativity and continuous improvement. We offer opportunities for professional development and career advancement within a growing organization. Join a diverse, collaborative team that emphasizes respect and inclusivity.

This role is open to individuals who are authorized to work in the United States and do not require immigration sponsorship now or in the future.

Qualifications

Minimum Requirements

• 2–5 years of experience as a Business Analyst in IT, logistics, supply chain, or e-commerce environments
• Excellent communication, documentation, and stakeholder management skills
• Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows.
• Experience developing business requirements, instructional and procedural documentation, and presentations.
• Must be able to pick up system functionality quickly and be the go-to person for systemissues or questions
• Ability to work independently in a fast-paced, dynamic environment
• Able and willing to travel at least 10% of time

Preferred Requirements:

• Experience with WMS systems (Manhattan Scale preferred)
• Background in 3PL operations and/or e-commerce fulfillment is highly preferred

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