Job Title: Business Analyst - IT
We are hiring for a Business Analyst - IT role.
Location: No constraints (WFH as per policy)
Job Description & Skills:
- Overall industry experience: 12+ years
- Hands-on experience in requirement gathering & analysis (7+ years, 15+ projects), mobile app related projects.
- Coordinate with various business and IT stakeholders to understand their requirements. Conduct design thinking workshops. Create user journeys to articulate as-is processes.
- Work with stakeholders to understand their needs and gather detailed requirements.
- Coordinate with cross-functional teams to groom the backlog, conduct sessions to make the team understand the requirements, assist in sprint planning and other scrum ceremonies.
- Experience in direct interactions with business & IT stakeholders, preferably South Africa customer management.
- Hands-on experience working on Angular & cloud projects as a business analyst.
- Basic understanding of the technical landscape, including:
- Mobile app requirements, User experience, testing, NFRs
- Micro-services architecture
- Angular 9x, performance testing
- Cloud (AWS)
- WhatsApp integration
- Creating reports in PowerBI
Hands-on experience with SCRUM Agile processes (2+ years).
Excellent communication & presentation skills.
Understanding of the Learning Management Domain.
Strong process orientation, structured and well-organized.
Excellent interpersonal, analytical, problem-solving skills, and experience handling escalations.
Certification/Educational Qualifications:
- Bachelors degree in Information Technology.
- Certification in Business Analysis, BA-BOK.