Business Analyst - India Remote

QuantumLoop Technologies Ltd; United States; Remote; USD 20,000 - 32,000; Full time

Benefits offered by this job

Share options

CPD support

Remote work

Product lifecycle exposure

Conference attendance

Job summary

QuantumLoopAI is seeking a Junior Business Analyst / Project Coordinator to join our growing team. This hybrid role blends business analysis with project coordination to translate requirements, support product delivery and facilitate clear communication between internal teams and external clients.

This early-career position offers hands-on experience across operations, product delivery and client management in a fast-moving AI startup, with remote work from India aligned to UK hours (9:00–18:00

Qualifications

• 0-2 years of experience in a business analysis, project coordination or operations support role.
• Strong written and verbal communication; you can translate technical detail into clear, client-friendly language.
• Organised and detail oriented, able to manage multiple tasks and deadlines.
• Familiarity with project management or issue-tracking tools such as Azure DevOps, Jira or Trello.
• Comfortable working with data and spreadsheets.

Responsibilities

• Gather, document and analyse business and user requirements from internal stakeholders and external clients.
• Coordinate product implementations, onboarding and go-lives for new clients.
• Maintain project plans, trackers and status reports, flagging risks and blockers early.
• Assist in creating user stories, acceptance criteria and work items in Azure DevOps.
• Liaise between engineering, product and client-facing teams to ensure alignment on priorities and timelines.
• Help produce client-facing documentation including release notes, user guides and training materials.
• Support CRM and ticket management workflows using tools such as HubSpot and Azure DevOps.
• Contribute to process improvement initiatives across operations and delivery.
• Attend client calls and internal stand-ups, capturing actions and following up on outcomes.

Skills

Requirements gathering

Documentation

Communication

Data analysis

Azure DevOps

Jira

Trello

Stakeholder management

Tools

Azure DevOps

Jira

Trello

HubSpot

Job description

ABOUT QUANTUMLOOPAI

QuantumLoopAI is one of the UK’s fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery.

ABOUT THE ROLE

We are looking for a Junior Business Analyst / Project Coordinator to join our growing team. This is a hybrid role that combines business analysis with project coordination. You will help translate business requirements into actionable work, support product delivery, and ensure smooth communication between internal teams and external clients. This is a great opportunity for someone early in their career who wants hands-on experience across operations, product delivery and client-facing work in a fast-moving AI startup.

WHAT YOU WILL DO

• Gather, document and analyse business and user requirements from internal stakeholders and external clients.
• -Support the coordination of product implementations, onboarding and go-lives for new clients.
• Maintain and update project plans, trackers and status reports, flagging risks and blockers early.
• Assist in creating user stories, acceptance criteria and work items in Azure DevOps.
• Liaise between engineering, product and client-facing teams to ensure alignment on priorities and timelines.
• Help produce client-facing documentation including release notes, user guides and training materials.
• Support CRM and ticket management workflows using tools such as HubSpot and Azure DevOps.
• Contribute to process improvement initiatives across operations and delivery.
• Attend client calls and internal stand-ups, capturing actions and following up on outcomes.

ESSENTIAL

• 0-2 years of experience in a business analysis, project coordination or operations support role (internships and placements count).
• Strong written and verbal communication skills — you can translate technical detail into clear, client-friendly language.
• Organised and detail-oriented, comfortable managing multiple tasks and deadlines simultaneously.
• Familiarity with project management or issue-tracking tools such as Azure DevOps, Jira or Trello.
• Comfortable working with data — able to read spreadsheets, spot patterns and summarise findings.
• A collaborative mindset and willingness to learn in a fast-paced startup environment.
• Comfortable working remotely and aligning to UK business hours (9:00 AM to 6:00 PM GMT/BST).

DESIRABLE

• Experience working in a software, SaaS or technology company.
• Familiarity with agile delivery methodologies (Scrum or Kanban).
• Experience with CRM platforms such as HubSpot.
• Understanding of product development lifecycles and stakeholder management.
• Experience producing user-facing documentation, guides or training materials.

LOGISTICS

• Education: We value skills and experience over formal qualifications.
• Working arrangements: Fully remote from India, aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST).
• Start date: Flexible.

WHAT WE OFFER

• Competitive package depending on experience
• Potential share options
• Professional development including conference attendance and CPD support
• The opportunity to work across operations, product delivery and client management at one of the UK’s fastest-growing healthtech companies
• Remote working with a collaborative, supportive team
• Hands-on exposure to the full product lifecycle in an AI startup

HOW WE ARE DIFFERENT

At QuantumLoopAI, you will join a team that is building AI-powered products used by hundreds of organisations across the UK. We move fast, take ownership, and celebrate wins together. Our culture values:

• Impact over optics. We measure success by real outcomes, not busy work
• Transparency. Open communication, honest feedback, shared context
• Ownership. You will have real autonomy to shape your work and our platform
• Learning. We are building something new, and we learn from every experiment

DIVERSITY AND INCLUSION

We believe diverse teams build better products. We welcome applications from candidates of all backgrounds, and we are committed to creating an inclusive environment where everyone can do their best work. If you are excited about this role but do not meet every requirement, we would still love to hear from you.

RECRUITMENT SAFETY NOTICE

QuantumLoopAI will never ask candidates for payment or sensitive financial information during the recruitment process. All official communications come from @quantumloopai.com email addresses.

COME WORK WITH US

Ready to help build the operations behind one of the UK’s fastest-growing AI products? We would love to hear from you. Questions about this role? Contact [e-mail]