Business Analyst II

Arizona Court of Appeals; Phoenix (AZ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Deferred compensation

Flexible spending accounts

Life insurance

Disability (long/short-term)

Transit/Bus discounts

Employee assistance program

Job summary

Arizona Court of Appeals, Division One, seeks a Business Analyst II to support court-wide staff in using the case management system and related applications. This role bridges agencies and departments to ensure operational needs are accurately represented in software design and deployment.

Ideal candidates have at least two years in business analysis or application support, a Bachelor of Science, and strong communication, collaboration, and problem-solving skills.

Qualifications

• Two (2) years of experience performing business application support or business process analysis.
• Bachelor of Science.

Responsibilities

• Support court-wide staff in using the court's case management system and related applications.
• Bridge between agencies, teams and departments for software design, development and deployment.
• Assist court operations team with orienting new employees to the court case management system and related applications.

Skills

Communication

SQL

Team collaboration

Problem solving

Analytical thinking

Education

Bachelor of Science

Tools

Microsoft Teams

Relational Databases

Job description

Career Opportunities with Arizona Court of Appeals

Careers At Arizona Court of Appeals

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

ARIZONA COURT OF APPEALS, DIVISION ONE
JOB DESCRIPTION - BUSINESS ANALYST II

Position Title: Business Analyst II
FLSA Status: Exempt
Covered/Uncovered: Uncovered
Salary: $60,000 to $65,000 (Depending on Experience)
Job Posting Closes on October 9, 2026

SUMMARY

The Business Analyst II is primarily responsible for supporting court-wide staff in the use of the court's case management system and related applications. This role serves as a bridge between agencies, teams, and departments by ensuring operational needs are accurately captured and represented in software development design, and deployment efforts. Success in this role requires proactive communication, consistent professionalism, and effective collaboration across diverse court functions while working within established processes.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Two (2) years of experience performing business application support or business process analysis.
• Bachelor of Science
  OR

Combined education and experience qualifications:

• Job-related work experience may substitute for educational qualifications on a year-for-year basis.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES:

• At least 5 years of progressively responsible related work experience.

SELECTION PROCESS

Applicants must be currently authorized to work in the United States on a full-time basis. Only applicants whose backgrounds most closely meet the needs of the position may be invited to interview. Requests for special accommodation to participate in the interview process should be made at the time you are contacted to schedule an interview. The Selection Process may include first and/or second-round panel interviews.

BENEFITS

The court offers an excellent benefits package, including a choice of plans for optional medical and dental insurance, deferred compensation, flexible spending accounts, life insurance, long and short-term disability, discounted bus fares, and an employee assistance program. Participation in the Arizona State Retirement System (ASRS) is required. In addition, the court's leave policy includes ten paid holidays and annual accrual of vacation and sick leave, based on length of service. Court of Appeals, Division One Benefits

Telecommute options may be discussed after a six-month probationary period.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Assist the court operations team with orienting new employees to the court case management system and related business applications.
• Verify monetary deposits as needed.
• Assist with case processing as needed.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Strong, proactive, and consistently professional verbal and written communication skills.
• Ability to convey information clearly and respectfully when training, creating documentation, and collaborating across departments and teams.
• Ability to build and maintain positive working relationships and interact professionally with personnel at all organizational levels.
• Ability to independently troubleshoot, diagnose, and resolve system issues, or elevate them appropriately when necessary.
• Excellent reasoning and problem-solving skills.
• Ability to make sound decisions independently using critical thinking and professional judgment.
• Understanding court case management systems and their configuration, functionality, and integration with related applications.
• Experience with relational databases and business intelligence/reporting tools, including the ability to write and interpret SQL queries for data validation, reporting, and troubleshooting.
• Ability to translate operational needs into clear business requirements for system enhancements or development.
• Experience with relations databases
• Ability to collaborate effectively as a member of a team.
• Ability to make decisions independently using critical thinking and professional judgment.
• Proficiency in using tools such as Microsoft Teams for meetings, collaboration, and communication.

PHYSICAL REQUIREMENTS, REASONING ABILITY, AND EQUIPMENT OPERATIONS

• Ability to apply common sense understanding to carry out oral or written instructions.
• Extended use of a computer is required.
• Ability to read, scan, complete, and analyze a variety of issues on a regular basis.

WORK ENVIRONMENT

While performing the essential functions of this job, the employee will encounter a typical office setting with frequent contact with employees from all levels within the organization, including Deputy Clerks, Staff Attorneys, administrative staff, judges, and judicial staff. The noise level in the work environment is usually quiet to moderate.

This position begins full-time on-site with the potential for an opportunity to telecommute one to two days per week after a six-month probationary period.

SUPERVISOR RESPONSIBILITY

• This position has no direct supervisory responsibility.

The Court of Appeals, Division One is an Equal Employment Opportunity/Reasonable Accommodation Employer. Everyone is encouraged to apply and compete for jobs. If you require assistance at any stage of the application/exam process or during employment, due to an accessibility issue, please contact the Human Resources Department by phone at [phone].