Open — ICONMA has a posting for this job. Posted 22 Sep 2026.
About this job
Our client, a Health Insurance company, is looking for a Business Analyst II for their Remote location.
Responsibilities:
- Working independently within guidelines, provides analytical support to a specific group of customers on business applications, processes and technology related activities.
- Works to identify healthcare business application and process improvement opportunities, submitting recommendations to business partner and IT leadership for consideration.
- Acts as a key project/workgroup team member, specifically in value identification and measurement, requirements definition and testing activities.
- Provides guidance, assistance, coordination and follow-up on complex problems and ensures resolution.
- Develops and distributes communication materials that assist with adoption of application and process enhancements.
- Assists customers on their migration to new or revised products, applications and platforms.
- Works with delivery/technical leads, application developers, testers and operations to support production applications and customer-specific operations.
- Lead healthcare payor JAD sessions using both waterfall & agile methodologies, manage requirements and be able to communicate clearly/effectively (5 years)
- Perform high-level systems analysis work based on a defined set of requirements (5 years)
- Analyze and document information and data required to achieve business goals (5 years)
- Create project documentation as necessary to achieve project goals, including:
- Business requirements
- Risks and issues, alternative resolutions and mitigation strategies
- Business readiness plans
- Communication plans
- Policy and procedure documentation
- Conduct formal and informal meetings with appropriate subject matter experts in both large group and one-on-one sessions
- Research, analyze and translate complex systems/processes in-order to write system/business process
- Coordinate migration procedures to achieve future states
- Conduct business and system analysis to understand, define and document customer business requirements and future state
- Conduct business and system analysis to understand and accurately document current state business processes
- Document meeting notes including specific action items
- Document decision framework, including description of decisions that need to be made, identify key stakeholders, describe decision alternatives (including pros and cons), document discussions
- Act as an intermediary between business units, technology teams and support teams
- Work closely with subject matter experts and business partners
- Document functionality and changes that may affect stakeholders
- Define the scope of activities required to address issues, including requirements definition, process review, impact assessment and operational streamlining where appropriate
- Work closely with and support assigned IT delivery/technical leads to meet the goals of the project
- Understand technical designs as well as specifications
- Document opportunities to improve business processes
- Support SIT and UAT
Requirements:
- Previous healthcare payor experience as a business analyst
- Bachelor's degree in related field preferred.
Why Should You Apply?
- Referral Program
- Excellent growth and advancement opportunities