Business Analyst II

Park Place Technologies; Highland Heights (OH); On-site; USD 70,000 - 95,000; Full time

Job summary

Park Place Technologies is seeking a Business Analyst II to partner with stakeholders across the organization. You will gather requirements, design business processes, develop use cases, and support testing and post-production activities for company-wide applications.

You will collaborate with the technical team, translate business needs into concrete specifications, and help manage projects using standard PMI practices. Strong communication and multitasking skills are essential.

Qualifications

• 5+ years in a business environment with analysis, systems design and project management for medium to large applications.
• Full lifecycle experience mandatory.
• Good working knowledge of system integrations and data modeling.
• Strong understanding of business workflow and how tech solutions fit infrastructure.

Responsibilities

• Elicit and document business requirements with SMEs.
• Create use cases and business process designs.
• Produce deliverables: entity models, specs, project plans.
• Validate designs with users and provide proofs of concept.
• Collaborate with architecture for complex implementations.
• Provide SME guidance through development lifecycle.
• Support PMI-based project management and reporting.
• Plan and participate in user acceptance testing.

Skills

Business analysis

Requirements gathering

Stakeholder mgmt

PM methodologies

UAT testing

Communication

Interviewing

Education

Bachelor’s Degree in CS or related

Tools

Power BI

D365 CE

Dynamics CRM

Starship

Astea Alliance

Job description

Business Analyst II

The Business Analyst II role is a Mid‑level position that will work with key business stakeholders and be responsible for the requirements gathering, business process design, development of use cases, testing, and post production support of the company wide business applications. Must demonstrate an excellent working knowledge of Business Process workflow and a thorough understanding of the Information Technology development process. Project management responsibilities will be required on a limited basis and include providing coordination of all activities pertaining to project planning, estimating, resource allocation, software development, project status reporting, problem resolution and collaboration with key stakeholders.

What you’ll be doing:

• Determine business functional and reporting requirements with key subject matter experts (SMEs) through a variety of interviewing and facilitation techniques
• Utilize defined requirements gathering and analysis standards to produce business analysis deliverables.
• Produce/maintain project deliverables including entity model diagrams, detailed program specifications and project plans.
• Validate design with users by providing proof of concept of proposed solutions.
• Interact with technical architecture team on complex application implementations
• Provide the development team with Business System subject matter expertise throughout the development lifecycle.
• Participate in the management of the project lifecycle utilizing PMI’s project management framework
• Define, implement and enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.
• Perform unit and systems testing.
• Plan, coordinate and participate in user acceptance testing
• Manage system support to identify, provide technical expertise, track, and resolve system issues with users, technical resources and vendors
• Monitors IT Intake queue for requests related to their application and works with IT Development resources to categorize requests as less than or greater than 100 hours of effort.
• Collaborates with Business Requestors to create a business cases for presentations at IT Steering committees.
• Develop business cases in partnership with appropriate stakeholders.
• Facilitate training/onboarding plans for new hires and employees as needed.
• Mentor BA Is as needed.
• Other duties as assigned.

What we’re looking for:

• 5+ years’ experience in a business environment where analysis, systems design and project management for medium and large application development projects was experienced.
• Minimum 5 year of experience in business analysis, systems design and project management.
• Full project life cycle experience is mandatory.
• Has a good working knowledge of system integrations and data modeling.
• Demonstrated excellent understanding of business workflow.
• Understanding of how technical solutions will fit into Park Place’s infrastructure.
• Ability to effectively work and interact with customers and team members.
• Ability to effectively manage multiple assignments and priorities.
• Ability to effectively communicate both orally and in writing.
• Understand concepts of software development lifecycle.
• Project management skills.
• Experience in conducting Joint Application Design (JAD) sessions.

Bonus Points:

• Field service operations experience.
• Supply chain experience.
• D365 CE application experience.
• Dynamics CRM application experience.
• D365 F&O application experience.
• Astea Alliance application experience.
• Power BI application experience.
• Working knowledge of Starship application.

Education:

• Bachelor’s Degree, required. Computer Science or related degree preferred.

Travel:

• Up to 10%

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling 1-877-778-8707.

Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place Technologies, please submit your detailed information to [e-mail]. Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.