Business Analyst II

Park Place Technologies; Cleveland (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Park Place Technologies in Cleveland, OH is seeking a Business Analyst II to work with key stakeholders on requirements gathering, business process design, and development of use cases across company-wide applications.

The role covers project management responsibilities, coordination of planning, estimation, resource allocation, testing and post-production support, with exposure to PMI frameworks and system integrations. Travel up to 10% is expected.

Qualifications

• 5+ years’ experience in a business environment where analysis, systems design and project management for medium and large application development projects was experienced.
• Full project life cycle experience is mandatory.
• Has a good working knowledge of system integrations and data modeling.
• Demonstrated excellent understanding of business workflow.
• Understand concepts of software development lifecycle.
• Experience in conducting Joint Application Design (JAD) sessions.

Responsibilities

• Determine business functional and reporting requirements with SMEs.
• Produce/maintain project deliverables including entity model diagrams and project plans.
• Validate design with users by providing proof of concept.
• Interact with technical architecture team on complex application implementations.
• Provide the development team with Business System subject matter expertise throughout the development lifecycle.
• Participate in the management of the project lifecycle utilizing PMI’s project management framework.
• Define, implement and enforce standards and methodologies for project design, development, testing and implementation.
• Perform unit and systems testing.
• Plan, coordinate and participate in user acceptance testing.
• Manage system support and coordinate with vendors to resolve issues.
• Collaborates with Business Requestors to create business cases for IT Steering committees.

Skills

Business analysis

Requirements gathering

Project management

Stakeholder communication

JAD sessions

Education

Bachelor's Degree

Tools

PMI methodologies

Job description

Cleveland Headquarters Office Highland Heights, OH 44143, USA

• Hybrid
• IT/IS
• Full-Time
• Requisition #: BUSIN006491

Description

Business Analyst II

The Business Analyst II role is a Mid-level position that will work with key business stakeholders and be responsible for the requirements gathering, business process design, development of use cases, testing, and post production support of the company wide business applications. Must demonstrate an excellent working knowledge of Business Process workflow and a thorough understanding of the Information Technology development process. Project management responsibilities will be required on a limited basis and include providing coordination of all activities pertaining to project planning, estimating, resource allocation, software development, project status reporting, problem resolution and collaboration with key stakeholders.

What you’ll be doing

• Determine business functional and reporting requirements with key subject matter experts (SMEs) through a variety of interviewing and facilitation techniques
• Utilize defined requirements gathering and analysis standards to produce business analysis deliverables.
• Produce/maintain project deliverables including entity model diagrams, detailed program specifications and project plans.
• Validate design with users by providing proof of concept of proposed solutions.
• Interact with technical architecture team on complex application implementations
• Provide the development team with Business System subject matter expertise throughout the development lifecycle.
• Participate in the management of the project lifecycle utilizing PMI’s project management framework
• Define, implement and enforce standards and methodologies that pertain to quality, consistency, and accuracy of project design, development, testing and implementation.
• Perform unit and systems testing.
• Plan, coordinate and participate in user acceptance testing
• Manage system support to identify, provide technical expertise, track, and resolve system issues with users, technical resources and vendors
• Monitors IT Intake queue for requests related to their application and works with IT Development resources to categorize requests as less than or greater than 100 hours of effort.
• Collaborates with Business Requestors to create a business cases for presentations at IT Steering committees.
• Develop business cases in partnership with appropriate stakeholders.
• Facilitate training/onboarding plans for new hires and employees as needed.
• Mentor BA Is as needed.
• Other duties as assigned.

What we’re looking for

• 5+ years’ experience in a business environment where analysis, systems design and project management for medium and large application development projects was experienced.
• Minimum 5 year of experience in business analysis, systems design and project management.
• Full project life cycle experience is mandatory.
• Has a good working knowledge of system integrations and data modeling.
• Demonstrated excellent understanding of business workflow.
• Understanding of how technical solutions will fit into Park Place’s infrastructure.
• Ability to effectively work and interact with customers and team members.
• Ability to effectively manage multiple assignments and priorities.
• Ability to effectively communicate both orally and in writing.
• Understand concepts of software development lifecycle.
• Experience in conducting Joint Application Design (JAD) sessions.

Bonus Points

• Field service operations experience.
• Supply chain experience.
• Astea Alliance application experience.
• Working knowledge of Starship application.

Education

• Bachelor’s Degree, required. Computer Science or related degree preferred.

Travel

• Up to 10%

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Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.