Business Analyst I

Westinghouse Electric Company; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Analyst I for an exciting 8-month contract role. This position will be pivotal in enhancing deal processing and CRM platforms for the energy marketing business unit. The ideal candidate will thrive in a collaborative environment, working closely with various teams to gather requirements, create user stories, and conduct user acceptance testing. With strong analytical skills and attention to detail, you will help drive process improvements and provide ongoing support to users. If you are passionate about making a difference in a dynamic industry, this opportunity is for you.

Qualifications

• 3+ years of experience as a Business Analyst or similar role.
• Demonstrated experience in writing user stories and conducting user testing.

Responsibilities

• Gather and document business requirements with stakeholders.
• Develop training materials and conduct training sessions for sales teams.

Skills

Analytical Skills

Communication Skills

Problem-Solving Skills

Detail-Oriented

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Information Systems

Tools

Jira

Confluence

Salesforce

VertexOne

Job description

Direct message the job poster from Westinghouse Electric Company

We are searching for a Business Analyst I on behalf of our client. This is an 8-month contract assignment. (W-2) The person will be joining the Commercial Operations & Strategy team. The ideal candidate will play a pivotal role in enhancing the deal processing and CRM platforms used by the client's energy marketing business unit to sell power and gas across various markets in the US. This role requires a candidate who is detail-oriented, has strong analytical skills, and excels in a collaborative environment.

Location: Remote or local to Atlanta, GA 30339, Houston, TX 77002 or Juno Beach, FL 33408

Pay rate: $55.00/hr.

Key Responsibilities:

1. Work closely with stakeholders, including Product Owners, Sales, Pricing, and Operations teams, to gather and document business requirements.
2. Create and refine user stories in the product backlog to align with business goals and project timelines. Work with product owner to prioritize user stories according to business needs.
3. Develop and execute test cases and test scenarios to validate that the functionality meets business requirements.
4. Collaborate with QA teams to ensure comprehensive test coverage and resolve defects promptly.
5. Conduct UAT (User Acceptance Testing) and gather feedback to ensure that the platform meets user expectations.
6. Develop training materials, user guides, and documentation to support the onboarding and ongoing education of sales teams.
7. Conduct training sessions and workshops to ensure the sales team is proficient in using the deal processing platform.
8. Provide ongoing support to users, answering questions, and troubleshooting issues related to the platform.
9. Identify areas for process improvements and system enhancements based on user feedback and data analysis.

Qualifications:

1. Bachelor’s degree in Business Administration, Information Systems, or a related field.
2. 3+ years of experience as a Business Analyst or similar role.
3. Demonstrated experience in writing user stories, requirements gathering, and conducting user testing.
4. Excellent communication and presentation skills, with the ability to train and support end-users.
5. Strong analytical and problem-solving skills with attention to detail.

Preferred Qualifications:

1. Experience in energy marketing (natural gas and/or power) or similar industry.
2. Proficiency in project management and collaboration tools (e.g., Jira, Confluence).
3. Experience with Agile methodology and working in Agile teams.
4. Experience with CRM systems (Salesforce) preferred.
5. Experience with billing systems (VertexOne) preferred.

EOE of Minorities / Females / Vets / Disability.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology, Consulting, and General Business

Industries

Utilities