Business Analyst I

Central New Mexico Community College; Albuquerque (NM); On-site; USD 54,000 - 67,000; Full time

Job summary

Central New Mexico Community College is hiring a Business Analyst I to define scope based on user needs and systems, partner with software teams, and deliver data-driven insights. You’ll document requirements, analyze data, and help improve CRM, LMS, and related applications.

The role emphasizes reporting, dashboards, and ensuring data integrity while supporting various college systems and stakeholders.

Qualifications

• Associate’s degree plus one year of relevant experience or PMI PBA certification.

Responsibilities

• Formulates and defines scope based on user needs and business systems.
• Provides data analyses and ad-hoc reporting to inform decisions.
• Collaborates with IT and software development teams to improve applications and processes.
• Develops documentation such as requirements, tests, and user guides.
• Learns and builds dashboards and reports using SQL, SAS, or similar tools.

Skills

Data analysis

Requirements gathering

Stakeholder communication

Problem solving

Analytical thinking

Education

Associate’s degree in related field

PMI Professional Certification in Business Analysis (PBA)

Tools

SQL

SAS

Brightspace LMS

Job description

Position Summary

Compensation:
$53,997.00-$67,496.00
CompensationType:
Salary
Employment Type:
Regular
Grade:
E07
Position Summary
The Business Analyst I is responsible for formulating and defining scope and objectives based on both user needs and a thorough understanding of business systems, technology available, and industry requirements. The business analyst is responsible for providing insights and suggest improvements to existing and new software applications. This position will work alongside the software development teams and perform detailed requirement’s analysis, documenting processes, planning and coordinating unit, integration and acceptance tests. The business analyst is responsible for enhancing the quality of products and services, the ability to prepare data and data visualizations to inform business decisions, and finding technical solutions to business needs. The business analyst helps monitor and maintain technical applications such as Websites, CRMs, LMS and serves as IT support for technical issues.

Duties & Responsibilities

• Assists with developing/modifying procedures to solve complex business problems considering computer equipment capacity and limitations, operation time, and form of desired results.
• Possesses some technical knowledge of all phases of systems analysis and considers the business implications of the application of technology to the current and future business environment.
• Develops and maintains written project documentation such as; applications including best practices, processes, user friendly procedures, project scope, business process document, RACI, and RAID(l) logs.
• Assists in developing and maintaining written project documentation such as; applications, including best practices, processes, user friendly procedures, project scope, business process document, RACI, and RAID(l) logs.
• Assist in editing and revising written documentation such as test plans, user stories, use cases, business process model and notation, in collaboration with users.
• Revises and assists in developing user-friendly procedures, guidelines, and documentation.
• Provides data analyses and ad-hoc reporting through the use of research and query tools.
• Collaborates with the Information Technology Services staff to understand requirements in creating, upgrading, and maintaining of programs, databases, and reports.
• Assists in identifying, compiling, and delivering required metrics by proactively managing multiple data sources. Continually reviews and finds ways to improve current processes for greater efficiencies and reduction in non-value-added activities working in partnership with key stakeholders internal and external stakeholders. internal and external stakeholders.
• Generates, distributes and maintains a concise set of standard reports that provide insight into operational statistics, performance, and trending.
• Participates in a team that develops software applications and interfaces as well as in the process of uncovering business goals, shaping them in clear and understandable terms, and identifying and evaluating a range of solutions.
• Researches and analyzes system problems. Tests systems and database functions, upgrades and/or patches, as well as new third-party software or hardware implementation to ensure proper functioning of systems.
• Serves as internal developer to develop custom applications for business users using low-code technologies. Provides data stewardship for assigned systems for data accuracy, conformity, integrity in accordance with established in accordance with policy and procedures.
• Begins to learn and develop reports and dashboards of data and information using SQL, SAS, or other reporting languages/tools.
• Understands data entry standards according to the data systems data steward guidelines and UI/UX interfaces for assigned systems
• Performs other duties as assigned.

Minimum Qualifications

• Associate’s degree in a specific or related field
• AND
• One (1) year of related experience including systems implementation experience
• OR
• PMI Professional Certification in Business Analysis (PBA)
• OR
• A combination of education and experience may be substituted for the requirements of the position

Preferences

• Two (2) years of experience with basic web technologies, including HTML, CSS, and JavaScript, and with web publishing platforms or learning management systems (LMS).
• Experience supporting learning management systems (LMS) or academic information systems, preferably including Brightspace or similar platforms.
• Experience maintaining data integrity, file management, documentation, and information organization, including developing processes to ensure data accuracy, consistency, accessibility, and appropriate use.
• Experience gathering, organizing, and validating information from stakeholders to support system content, documentation, processes, or business needs.
• Knowledge of data visualization principles and tools, including the ability to present information in a clear and meaningful format.

Best Consideration Date: 10/07/2026

Additional Information

• At this time, employment visa sponsorship is not available for this position.
• Candidates selected for the role are expected to relocate and establish residency within a reasonable timeframe following acceptance of the offer.
• Preference will be given to those who reside in New Mexico

EEO STATEMENT

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.