Business Analyst - Dallas - Cyber Security - CyberArk/Privileged Access Management

Capco; Dallas (TX); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Capco in Dallas seeks a Business Analyst in Cyber Security focused on Privileged Access Management (PAM) to collaborate with leading financial services and energy clients. You will translate business needs into secure IAM solutions, document requirements, and support PAM transformation initiatives that improve governance and risk management.

You’ll facilitate workshops, draft BRDs and user stories, coordinate testing (including UAT), and partner with security, infrastructure, and application

Qualifications

• 2+ years of experience as a Business Analyst, with cybersecurity or enterprise technology focus.
• Experience gathering and documenting business, functional, and data requirements.
• Strong facilitation, communication, and presentation skills for engaging business and technical audiences.
• Experience supporting Agile projects with JIRA, Confluence, Excel, and PowerPoint.
• Experience supporting Privileged Access Management initiatives.

Responsibilities

• Facilitate stakeholder workshops to capture PAM processes and requirements.
• Develop BRDs, functional specifications, user stories, and process documentation.
• Collaborate with security, infrastructure, applications, and business teams on onboarding and design.
• Coordinate testing activities including UAT and deployment adoption.
• Produce deliverables, reports, and communications aligning business and technology.

Skills

Stakeholder facilitation

Requirements gathering

Agile delivery

BRD drafting

PAM experience

Tools

JIRA

Confluence

Microsoft Excel

PowerPoint

Job description

Business Analyst – Cyber Security (Privileged Access Management)
Location: Dallas, Texas (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Help organizations strengthen cyber resilience by translating business needs into secure identity and access management solutions.

The Role

As a Business Analyst within Capco’s Cyber Security practice, you will work with leading financial services and energy clients to deliver Privileged Access Management (PAM) transformation initiatives. You will partner with business and technology stakeholders to gather, analyze, and document requirements while supporting the enhancement and adoption of enterprise PAM capabilities. This role is ideal for someone who enjoys bridging business objectives with cybersecurity solutions that improve governance, operational efficiency, and risk management.

What You’ll Do

• Facilitate stakeholder workshops to capture, analyze, and document current and future state Privileged Access Management processes and business requirements
• Develop high-quality business requirements documents (BRDs), functional specifications, user stories, and process documentation to support solution delivery
• Collaborate with security, infrastructure, application, and business teams to support application onboarding, solution design, and implementation activities
• Coordinate testing activities, including User Acceptance Testing (UAT), and support successful deployment and business adoption of PAM capabilities
• Produce clear project deliverables, status reports, presentations, and stakeholder communications while ensuring alignment between business objectives and technical solutions

What We’re Looking For

• 2+ years of experience as a Business Analyst, ideally supporting cybersecurity, identity management, or enterprise technology initiatives
• Experience gathering, analyzing, and documenting business, functional, and data requirements while managing stakeholder expectations
• Strong facilitation, communication, and presentation skills with the ability to engage business and technical audiences
• Experience supporting Agile project delivery and working with tools such as JIRA, Confluence, Microsoft Excel, and PowerPoint
• Experience supporting Privileged Access Management initiatives, including business process analysis, application onboarding, testing coordination, and organizational adoption

Bonus Points For

• Experience supporting CyberArk or other Privileged Access Management platforms
• Familiarity with privileged account discovery, credential vaulting, Privileged Session Management (PSM), least privilege, just-in-time access, service accounts, and privileged access governance
• Experience supporting cybersecurity transformation or enterprise identity initiatives within financial services or energy organizations
• Knowledge of Identity and Access Management (IAM), cybersecurity governance, or regulatory compliance frameworks
• Experience working within consulting or client-facing delivery environments

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage
• 401(k) with employer match
• Paid parental leave and dependent care support
• Tuition and wellness reimbursement programs
• Access to employee discount platforms and commuter benefits

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails, creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by Talent Acquisition and Hiring teams.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know—we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration—a mindset that shapes how we work with clients and each other every day.