Business Analyst, Client Delivery (Remote)

Buckland; Texas; Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote work option

Professional development

Friendly work environment

Matching retirement plan

Job summary

Buckland is seeking a Business Analyst, Client Delivery to drive requirements, testing, and documentation for client projects in a logistics-focused environment. You will model tickets in JIRA, lead UAT, and help evolve our BA templates while mentoring teammates and adopting AI-driven methods.

The role supports a flexible work arrangement and opportunities for professional development within a growing organization that serves customs brokerage and related services.

Qualifications

• Post-secondary education in CS, business, technology, or related field.
• 3–5 years of BA or Systems Analyst experience, preferably in logistics or SaaS.
• BA certification or QA/Agile training is an asset.
• Experience writing requirements, test plans, and leading UAT.
• Hands-on experience with JIRA requirements traceability.
• Experience using AI tools to improve quality or efficiency.
• Experience in an Agile environment with cross-functional stakeholders.
• Strong facilitation, communication, and problem-solving skills.
• Legally eligible to work and willing to travel occasionally.

Responsibilities

• Lead requirements elicitation with end users and stakeholders.
• Model high-quality ticket documentation in JIRA with traceability.
• Facilitate discovery sessions and define problems clearly.
• Develop test strategies, plans, and lead UAT activities.
• Create training materials and support adoption of new solutions.
• Apply SDLC principles and contribute to templates and playbooks.
• Identify automation opportunities to improve efficiency.
• Grow proficiency with AI tools in analysis and testing.

Skills

Communication

Facilitation

Problem solving

Teamwork

Self-motivated

Knowledge sharing

Education

Bachelor's degree or equivalent in CS/IT/Business

Tools

JIRA

AI tools

Job description

Buckland is seeking a Business Analyst, Client Delivery to drive requirements, testing, and documentation for client projects in a logistics-focused environment. You will model tickets in JIRA, lead UAT, and help evolve our BA templates while mentoring teammates and adopting AI-driven methods.

The role supports a flexible work arrangement and opportunities for professional development within a growing organization that serves customs brokerage and related services.