Business Analyst (Change Mgmt.)

Stellent IT LLC; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Stellent IT LLC in Richmond, VA seeks a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables, coordinate with MES vendors, internal teams and SMEs, and manage change across the project lifecycle.

You will maintain databases, logs, and deliverables, generate status reports, and act as the IT change management liaison, ensuring documents are stored, versioned, and readily accessible for management and staff.

Qualifications

• Considerable work-related IT experience.
• Experience with Change and Release Management using version control.
• Experience with the Systems Development Life Cycle (SDLC).
• Experience with data entry and work order processing.
• Experience with tracking and reporting, controlling processes, and managing workflow.
• Excellent oral and written communication and customer service skills.
• Healthcare experience is a plus.

Responsibilities

• Support DDI projects within the Change Management Office.
• Process MES O&M requests/deliverables.
• Work with Vendors, SMEs and PMs on deliverables and design docs.
• Log, store and version project deliverables.
• Develop project status reports and respond to inquiries from management and staff.
• Serve as IT point of contact for Change Management activities.
• Maintain databases and project folders; ensure proper versioning and filing.

Skills

Change management

Version control

SDLC

Data entry

Tracking & reporting

Customer service

Healthcare experience

Analytical skills

People management

Tools

Version control systems

Job description

Job Title

Business Analyst/ Change Management Analyst

Location

Richmond, VA (Remote_ Local preferred)

Duration

Long term contract

Interview Process

Webcam

Job Description

For the FAS project there is a need for a full-time Business Analyst/Change Management Analyst to support the FAS DDI deliverables processing and approvals/rejections from FAS vendor and deliverables from all other MES vendors impacted by FAS DDI to include quality of transfer, storage, and processing of associated deliverables using version control to/from the MES vendors, internal development teams, SMEs, and other contracted companies. Support Design, Development and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables. This position is responsible for maintaining databases, tracking logs, and project deliverable files; generating and/or posting recurring/ad-hoc status reports and providing responses and data to project inquiries from management and staff. This position assists and works closely with the Information Management and PMO teams, DMAS SME community, along with the MES vendors.

Day to Day Responsibilities

Support Design, Development, and Implementation (DDI) Project(s) within the Change Management Office. Support processing of MES O&M requests/deliverables.
There are literally hundreds of deliverables, and this resource must know common IT verbiage such as design docs, test plans, and work plans. This is NOT an Admin role!
Be able to process new requests for deliverables, design docs that come thru in a timely manner; these deliverables must be processed, logged in and pushed to SMEs & to PMs for next steps.
Work directly with Vendors (that provide the modules/products) that make up Medicaid Enterprise System (MES).
Along with DDI deliverables they will be responsible for processing MES O&M requests/deliverables.

• Must be professional with strong analytical and people management skills.
• Collaborate with Project Team members, management, SMEs, and vendors to ensure alignment with key cross functional project request/deliverable activities.
• Align with the Project Management Office the change management work streams and related activities.
• Work closely with program/project management to ensure smooth transition and awareness of release prior to deployment.
• Complete change management requirements/tasks.
• Apply a structured methodology and lead change management activities.
• Develops strong, credible relationships with all stakeholders.
• Serve as key central IT point of contact with Change Management team.
• Ensure project deliverable documents are stored and maintained in project folders. Act as the program librarian to ensure that all program/project documentation is filed and versioned correctly.
• Serve as a key resource for project reporting and coordination.
• Participate in all stages of the Project(s) Systems Development Life cycle.

Skill Required / Desired Amount of Experience

• Considerable work-related experience in an IT environment. (Highly desired)
• Considerable work-related knowledge and experience with Change and Release Management methodologies using version control. (Required)
• Considerable work-related knowledge and experience with the Systems Development Life Cycle. (Required)
• Experience with data entry and work order processing. (Required)
• Experience with tracking and reporting; controlling processes; and managing workflow. (Required)
• Must have excellent oral and written communication and customer service skills with internal and external customers. (Required)
• Exp in healthcare is a big plus; if yes, pls highlight on resume. If not, put N/A in this column. (Nice to have)