Business Analyst -Cards processing or Cards Disputes

First Roles; Berkeley Heights (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

First Roles is seeking a Business Analyst to lead requirements elicitation for card processing or card disputes. You will collaborate with product owners, architects, and development teams to document business needs and translate them into BRD/FRS artifacts.

The role requires facilitation of workshops, data mapping, and process improvements across geographies, with a focus on delivering clear acceptance criteria and user stories for Agile delivery.

Qualifications

• Experience gathering and documenting business requirements.
• Strong ability to translate needs into BRD and FRS artifacts.
• Proven ability to facilitate workshops and stakeholder interviews.

Responsibilities

• Lead requirement elicitation workshops and stakeholder discussions.
• Translate business needs into detailed functional requirements and user stories.
• Create and maintain BRD and FRS documents.
• Coordinate with cross-functional teams to ensure understanding and traceability of requirements.
• Support backlog grooming, sprint planning, and UAT activities.

Skills

Business analysis

Requirements elicitation

Stakeholder management

Agile ceremonies

Education

Bachelor's degree in relevant field

Job description

Job Title: BA -Cards processing or Cards Disputes

Work Location- Berkeley Heights, NJ / Alpharetta, GA

Job Description:

• Collaborate with business stakeholder's product owners architects and development teams to gather analyze and document business requirements.
• Lead requirement elicitation workshops interviews process reviews and stakeholder discussions.
• Translate business needs into detailed functional requirements user stories business process flows and acceptance criteria.
• Create and maintain Business Requirement Documents BRD.
• Functional Requirement Specifications FRS.
• User Stories and Epics, Use Cases
• Process Flow Diagrams.
• Data Mapping Documents.
• Analyze current state and future state business processes and recommend improvements.
• Work closely with development and testing teams to ensure requirements are clearly understood and implemented.
• Support backlog grooming sprint planning and Agile ceremonies.
• Facilitate User Acceptance Testing UAT defect triage and business signoff activities.
• Identify risks, dependencies, assumptions and business impacts throughout the project lifecycle.
• Coordinate with multiple business and technology teams across geographies.
• Provide regular status updates and communicate project progress to program leadership.
• Support change management training and deployment activities.

Key Competencies including Business Analysis, Requirement Management, Stakeholder Management.