Business Analyst - Cards Processing & Disputes

First Roles; Berkeley Heights (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

First Roles is seeking a Business Analyst to lead requirements elicitation for card processing or card disputes. You will collaborate with product owners, architects, and development teams to document business needs and translate them into BRD/FRS artifacts.

The role requires facilitation of workshops, data mapping, and process improvements across geographies, with a focus on delivering clear acceptance criteria and user stories for Agile delivery.

Qualifications

• Experience gathering and documenting business requirements.
• Strong ability to translate needs into BRD and FRS artifacts.
• Proven ability to facilitate workshops and stakeholder interviews.

Responsibilities

• Lead requirement elicitation workshops and stakeholder discussions.
• Translate business needs into detailed functional requirements and user stories.
• Create and maintain BRD and FRS documents.
• Coordinate with cross-functional teams to ensure understanding and traceability of requirements.
• Support backlog grooming, sprint planning, and UAT activities.

Skills

Business analysis

Requirements elicitation

Stakeholder management

Agile ceremonies

Education

Bachelor's degree in relevant field

Job description

First Roles is seeking a Business Analyst to lead requirements elicitation for card processing or card disputes. You will collaborate with product owners, architects, and development teams to document business needs and translate them into BRD/FRS artifacts.

The role requires facilitation of workshops, data mapping, and process improvements across geographies, with a focus on delivering clear acceptance criteria and user stories for Agile delivery.