Business Analyst / Associate Project Manager

MTNSat Holdings LLC; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

MTN is seeking a highly motivated Business Analyst / Associate Project Manager to bridge business needs and technology solutions within our IT Organization. You will gather requirements, map processes, and support end-to-end project execution for key enterprise systems, reporting to the IT Project Manager.

Responsibilities include stakeholder collaboration, requirements translation, UAT facilitation, training material development, and cross-functional project support across global

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3-5+ years of professional experience as a Business Analyst, Systems Analyst, or combined Business Analyst/PM support role.
• Proven hands-on experience implementing and optimizing enterprise platforms such as Workday, NetSuite, and HubSpot.
• Demonstrated experience working on system integration projects (e.g., iPaaS, REST/SOAP APIs, ETL workflows).
• Experience supporting enterprise system rollouts both in the United States and globally (multi-currency, tax compliance, cross-border implementations).

Responsibilities

• Bridge business needs and technology solutions through requirements gathering and analysis.
• Map as-is and to-be processes, identify gaps, bottlenecks, and opportunities for automation.
• Translate requirements into user stories, data models, and functional designs.
• Lead or support UAT planning, script development, testing coordination, and issue tracking.
• Develop training material and process documentation to support system adoption.
• Assist PM in scope, schedules, resources, and risk management updates.
• Monitor milestones, prepare status reports and executive updates.
• Facilitate stand-ups and risk workshops; capture actions and minutes.
• Support vendor management and delivery teams to align with business expectations.

Skills

Business analysis

Requirements gathering

Process modeling

Stakeholder communication

Education

Bachelor's degree

Tools

Jira

Confluence

Asana

Smartsheet

Lucidchart

Visio

Workday

NetSuite

HubSpot

Job description

Job Description: Position Overview We are seeking a highly motivated and versatile Business Analyst / Associate Project Manager to join our IT Organization. In this dual-function role, you will report directly to the IT Project Manager and play a pivotal role in bridging the gap between business needs and technology solutions. You will be responsible for gathering and analyzing requirements, mapping business processes, and supporting end-to-end project execution for key enterprise systems. This position offers an exciting opportunity to lead business analysis efforts while gaining hands-on project management experience across complex, global implementation initiatives.

Business Analysis & Requirements Gathering

• Partner with cross-functional stakeholders across business units to elicit, document, and analyze functional and technical requirements.
• Map "as-is" and "to-be" business processes, identifying workflow gaps, bottlenecks, and opportunities for automation and optimization.
• Translate business requirements into detailed user stories, process flows, data models, and functional design specifications.
• Facilitate User Acceptance Testing (UAT), including developing test plans, writing test scripts, coordinating testing sessions, and tracking bug resolution.
• Develop comprehensive training material, process documentation, and user guides to support change management and system adoption.

Project Management Support

• Assist the IT Project Manager in developing and updating project scope, schedules, resource allocations, and risk management logs.
• Monitor project deliverables, track milestones, and follow up with task owners to ensure timely execution.
• Prepare regular project status reports, dashboards, and executive updates for key leadership stakeholders.
• Facilitate project stand-ups, status meetings, and risk mitigation workshops, capturing clear action items and meeting minutes.
• Support vendor management and technical delivery teams to align project deliverables with business expectations.

Education & Experience

• Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field.
• 3-5+ years of professional experience as a Business Analyst, Systems Analyst, or combined Business Analyst/PM support role.
• Proven hands-on experience in implementing and optimizing enterprise platforms such as Workday, NetSuite, and HubSpot.
• Demonstrated experience working on system integration projects (e.g., iPaaS, REST/SOAP APIs, ETL workflows).
• Experience supporting enterprise system rollouts both in the United States and globally (understanding multi-currency, tax compliance, and cross-border implementations).

Skills & Competencies

• Strong proficiency with business process modeling tools (e.g., Lucidchart, Visio) and Agile/Waterfall project management software (e.g., Jira, Confluence, Asana, Smartsheet).
• Excellent analytical, problem-solving, and critical thinking skills with acute attention to detail.
• Exceptional written and verbal communication skills with the ability to articulate technical concepts to non-technical stakeholders.
• Adaptability and strong organizational skills to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Recognized professional certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA, or CAPM / PMP.
• Certifications or specialized training in Workday, NetSuite, or HubSpot.

Reporting Structure

This position reports directly to the IT Project Manager.

MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For over 45 years, MTN has delivered connectivity to businesses operating around the world. Our history includes industry firsts such as deploying VSAT antennas on cruise ships, launching internet cafes at sea, and enabling live broadcasts from submarines. Today, we provide reliable internet solutions powered by low earth orbit (LEO) satellites and wireless networks, connecting millions of users each year. We support critical operations in remote and hard-to-reach environments, including offshore energy, commercial shipping, and private vessels. We’re a team that solves problems, moves quickly, and supports each other. If you want to do meaningful work and be part of a growing company, you'll fit right in.