Business Analyst / Associate Project Manager

MTNSat; Fort Lauderdale, Northern (FL, KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

MTN is seeking a Business Analyst / Associate Project Manager in Fort Lauderdale to bridge business needs and technology solutions. You will gather requirements, map processes, and support end-to-end project execution for key enterprise systems, reporting to the IT Project Manager.

The role involves leading documentation, UAT coordination, training material development, and collaboration with global implementation teams across multi-currency and cross-border initiatives.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or Business Administration.
• 3–5+ years of experience as a Business Analyst or combined BA/PM support role.
• Experience with enterprise platforms such as Workday, NetSuite, HubSpot.
• Experience on system integration projects (iPaaS, REST/SOAP APIs, ETL).

Responsibilities

• Gather, document, and analyze business and functional requirements across units.
• Map as-is and to-be processes, identify gaps and automation opportunities.
• Create user stories, data models, flows, and design specs.
• Lead UAT planning, test scripts, and issue tracking; support training and change management.
• Support project scope, schedules, risks, and stakeholder updates; assist vendor coordination.

Skills

Business process modelling

Requirements elicitation

Stakeholder management

UAT facilitation

Communication

Agile & Waterfall

Education

Bachelor's degree in IT/CS/BA

Tools

Lucidchart

Visio

Jira

Confluence

Asana

Smartsheet

Job description

## Business Analyst / Associate Project ManagerApply: Fort Lauderdale, FL: Full time: Posted 4 Days Ago: JR - 40**Job Description:**## **Position Overview**We are seeking a highly motivated and versatile **Business Analyst / Associate Project Manager** to join our IT Organization. In this dual-function role, you will report directly to the **IT Project Manager** and play a pivotal role in bridging the gap between business needs and technology solutions. You will be responsible for gathering and analyzing requirements, mapping business processes, and supporting end-to-end project execution for key enterprise systems. This position offers an exciting opportunity to lead business analysis efforts while gaining hands-on project management experience across complex, global implementation initiatives.## **Key Responsibilities**### **Business Analysis & Requirements Gathering*** Partner with cross-functional stakeholders across business units to elicit, document, and analyze functional and technical requirements.* Map \"as-is\" and \"to-be\" business processes, identifying workflow gaps, bottlenecks, and opportunities for automation and optimization.* Translate business requirements into detailed user stories, process flows, data models, and functional design specifications.* Facilitate User Acceptance Testing (UAT), including developing test plans, writing test scripts, coordinating testing sessions, and tracking bug resolution.* Develop comprehensive training material, process documentation, and user guides to support change management and system adoption.### **Project Management Support*** Assist the IT Project Manager in developing and updating project scope, schedules, resource allocations, and risk management logs.* Monitor project deliverables, track milestones, and follow up with task owners to ensure timely execution.* Prepare regular project status reports, dashboards, and executive updates for key leadership stakeholders.* Facilitate project stand-ups, status meetings, and risk mitigation workshops, capturing clear action items and meeting minutes.* Support vendor management and technical delivery teams to align project deliverables with business expectations.## **Qualifications & Requirements**### **Education & Experience*** **Bachelor’s Degree** in Information Technology, Computer Science, Business Administration, or a related field.* **3–5+ years** of professional experience as a Business Analyst, Systems Analyst, or combined Business Analyst/PM support role.* Proven hands-on experience in implementing and optimizing enterprise platforms such as **Workday**, **NetSuite**, and **HubSpot**.* Demonstrated experience working on **system integration projects** (e.g., iPaaS, REST/SOAP APIs, ETL workflows).* Experience supporting enterprise system rollouts both in the **United States and globally** (understanding multi-currency, tax compliance, and cross-border implementations).### **Skills & Competencies*** Strong proficiency with business process modeling tools (e.g., Lucidchart, Visio) and Agile/Waterfall project management software (e.g., Jira, Confluence, Asana, Smartsheet).* Excellent analytical, problem-solving, and critical thinking skills with acute attention to detail.* Exceptional written and verbal communication skills with the ability to articulate technical concepts to non-technical stakeholders.* Adaptability and strong organizational skills to manage multiple priorities in a fast-paced environment.### **Preferred Qualifications*** Recognized professional certifications such as **CBAP** (Certified Business Analysis Professional), **PMI-PBA**, or **CAPM / PMP**.* Certifications or specialized training in Workday, NetSuite, or HubSpot.## **Reporting Structure**This position reports directly to the **IT Project Manager**.MTN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.### About UsFor over 45 years, MTN has delivered connectivity to businesses operating around the world. Our history includes industry firsts such as deploying VSAT antennas on cruise ships, launching internet cafes at sea, and enabling live broadcasts from submarines.Today, we provide reliable internet solutions powered by low earth orbit (LEO) satellites and wireless networks, connecting millions of users each year. We support critical operations in remote and hard-to-reach environments, including offshore energy, commercial shipping, and private vessels.We're a team that solves problems, moves quickly, and supports each other. If you want to do meaningful work and be part of a growing company, you'll fit right in.