Business Analyst Applied AI & Automation

Paycom - ATS; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

COE is seeking a Business Analyst – Applied AI & Automation to lead AI initiatives remotely in the United States. You will partner with departments to translate business needs into practical AI-enabled solutions, prioritizing opportunities by value and impact.

You will prototype, test, and refine automation using Power Platform, Copilot Studio, and Azure AI services, coordinating with developers for larger efforts while promoting adoption across the organization.

Qualifications

• Bachelor's degree or equivalent experience in business/IT fields.
• 2+ years in business analysis, automation, or low-code projects.
• Hands-on automation using Microsoft Power Platform or AI services.
• Strong communication across departments and stakeholders.
• Ability to translate business needs into tech solutions.

Responsibilities

• Partner with departments to define AI/automation goals and translate them into solutions.
• Evaluate opportunities based on value, effort, and impact.
• Design and implement low-code automation using Power Platform and AI tools.
• Coordinate testing, UAT, and implementation with developers.
• Create user guides and SOPs to document processes.
• Support post-go-live by gathering feedback and resolving issues.

Skills

Power Platform

Copilot Studio

Azure AI services

Low-code/No-code

Business analysis

Automation

Stakeholder management

Requirements gathering

Education

Bachelor's degree in Business, Information Technology, Information Systems

Tools

Power Automate

Power Apps

Copilot Studio

Azure AI Foundry

Azure AI Services

Job description

# Business Analyst Applied AI & AutomationHot JobFully Remote • PA, MD, FL Division (Legal Address) - Smock, PA 15480## OverviewPosition TypeFull TimeEducation Level4 Year Degree## Description**Position: Business Analyst – Applied AI & Automation****Manager: Craig Novak, VP of Information Technology, Smock, PA****Status: Full Time; Monday-Friday 8am to 5pm****Location: Remote, with a preference for candidates located near COE’s corporate distribution center in Uniontown (Smock), PA.****Overview:** The Business Analyst – Applied AI & Automation will help drive the adoption of AI and automation across COE by partnering with departments to turn business needs and ideas into practical solutions. This role combines business analysis, low-code/no-code development, project coordination, and testing, with a strong focus on delivering measurable business value.This individual will work directly with departments to understand their goals, evaluate and prioritize opportunities, and build solutions using tools such as Microsoft Power Automate, Power Apps, Copilot Studio, Azure AI Foundry, Azure AI Services, and similar technologies. For larger development initiatives, the Business Analyst will work closely with COE's Software Developer and Application Integration Engineer to define requirements, coordinate testing and user acceptance, support implementation, and manage feedback and issues after go-live.This role will also help champion AI and automation throughout COE by demonstrating new capabilities, sharing successful solutions, and helping employees understand how these technologies can improve their day-to-day work.**Responsibilities:*** Partner with departments across the organization to understand and advance their AI and automation goals, identify opportunities, and translate business needs into practical technology solutions.* Evaluate and prioritize AI and automation opportunities based on business value, potential time savings, process improvement, user impact, and implementation effort.* Design, build, and implement low-code/no-code automation and AI-enabled solutions using tools such as Microsoft Power Automate, Power Apps, Copilot Studio, Azure AI Foundry, Azure AI Services, and similar technologies.* Leverage existing AI models and services within business workflows to automate tasks, improve processes, and enhance employee productivity.* Rapidly prototype solutions, gather feedback from users, and refine solutions based on real-world use and business needs.* Work closely with COE's Software Developer and Application Integration Engineer on larger technology initiatives by gathering requirements, defining desired outcomes, and coordinating between business users and technical resources.* Coordinate testing and user acceptance for new applications, integrations, and enhancements to ensure solutions meet business requirements before implementation.* Support solutions after go-live by gathering user feedback, validating and managing reported issues, coordinating defects and enhancements with the appropriate technical resources, and confirming successful resolution.* Own and support low-code/no-code solutions developed within the role, including troubleshooting, maintenance, user support, and continuous improvement.* Coordinate projects from initial idea through implementation, keeping stakeholders aligned and helping ensure initiatives continue moving toward completion.* Create concise, practical documentation such as requirements, business rules, SOPs, wiki articles, and end-user instructions.* Champion the adoption of AI and automation throughout COE by demonstrating new capabilities, sharing successful solutions, and helping employees understand practical ways these technologies can improve their work.## Qualifications**Minimum Qualifications:*** Bachelor's degree in Business, Information Technology, Information Systems, or a related field, or equivalent professional experience.* 2+ years of relevant professional experience in business analysis, process improvement, business systems, automation, low-code/no-code development, or a related area.* Hands-on experience building automation, low-code/no-code, or AI-enabled business solutions using Microsoft Power Platform, Copilot Studio, Azure AI services, or similar technologies.* Strong communication and interpersonal skills, with the ability to work directly with employees and leaders across different business functions.* Ability to understand business processes, identify opportunities for improvement, and translate business needs into practical technology solutions.* Ability to understand and work with business data to support solution design and decision-making.* Strong problem-solving skills with the ability to evaluate potential solutions based on business value, effort, and impact.* Demonstrated ability to take ownership of initiatives and independently move projects from idea through implementation and adoption.* Strong organizational skills with the ability to coordinate multiple initiatives, stakeholders, priorities, and follow-up activities.**Preferred Qualifications:*** Experience with Microsoft Power Automate, Power Apps, Copilot Studio, Azure AI Foundry, Azure AI Services, or related Microsoft technologies.* Experience working directly with business users to implement process improvements, automation, or technology solutions.* Experience coordinating testing and user acceptance for software, automation, or business systems projects.* Familiarity with APIs, system integrations, and data concepts sufficient to collaborate effectively with software developers and integration engineers.* Experience creating user documentation, SOPs, training materials, or other business process documentation.**Job Requirements:*** Must successfully pass pre-employment drug tests, adhere to random drug screens, and strictly follow all company policies and procedures.* Candidates must also pass a background check.