Business Analyst / AI Process Analyst

Akkodis; Greensboro (NC); On-site; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

Akkodis is seeking a Business Analyst / AI Process Analyst for a Contract-to-Hire position with a client in Greensboro, NC. The role focuses on driving process improvement, technology adoption, and AI-enabled transformation across sales and engineering operations.

The ideal candidate will bridge business stakeholders and IT, gather requirements, document processes, and support implementation of new solutions. Negotiable pay based on experience and location.

Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, or related field.
• 3–8 years of experience in business analysis, process improvement, operations, project coordination, digital transformation, or related roles.
• Strong requirements gathering and stakeholder management skills.
• Experience documenting business processes and workflows.
• Excellent communication and presentation skills.
• Ability to work effectively with both business users and technical teams.
• Strong problem-solving and analytical capabilities Demonstrated ability to drive initiatives and influence adoption across multiple stakeholder groups.

Responsibilities

• Analyze and document current business processes across sales and engineering functions
• Identify process inefficiencies, bottlenecks, and opportunities for AI, automation, and workflow optimization
• Gather, document, and translate business requirements into functional specifications for technical teams
• Act as a liaison between business stakeholders, IT, architects, and development teams
• Support AI and process improvement initiatives from concept through implementation
• Track project milestones, deliverables, and stakeholder communications
• Facilitate user acceptance testing, training, and solution adoption activities
• Assist with organizational change management and continuous improvement efforts
• Monitor pilot programs and gather feedback to support ongoing enhancements
• Collaborate with cross-functional teams to ensure solutions align with business goals and operational realities

Job description

Akkodis is seeking a Business Analyst / AI Process Analyst for a Contract-to-Hire position with a client in Greensboro, NC.

Pay Range: $50/hr – 55/hr. (without benefits)Pay rates may be negotiable based on experience, education, geographic location, and other factors.

Position Purpose

Seeking a Business Analyst / AI Process Analyst to help drive process improvement, technology adoption, and AI-enabled business transformation across sales and engineering operations. This individual will act as a bridge between business stakeholders and IT teams, identifying opportunities for automation, gathering requirements, and supporting the implementation and adoption of new solutions.

The ideal candidate is someone who enjoys understanding business processes, partnering with end users, and helping organizations successfully adopt new technologies.

Key Responsibilities

• Analyze and document current business processes across sales and engineering functions
• Identify process inefficiencies, bottlenecks, and opportunities for AI, automation, and workflow optimization
• Gather, document, and translate business requirements into functional specifications for technical teams
• Act as a liaison between business stakeholders, IT, architects, and development teams
• Support AI and process improvement initiatives from concept through implementation
• Track project milestones, deliverables, and stakeholder communications
• Facilitate user acceptance testing, training, and solution adoption activities
• Assist with organizational change management and continuous improvement efforts
• Monitor pilot programs and gather feedback to support ongoing enhancements
• Collaborate with cross-functional teams to ensure solutions align with business goals and operational realities

Required Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, Operations, or related field, or equivalent experience
• 3-8 years of experience in business analysis, process improvement, operations, project coordination, digital transformation, or related roles
• Strong requirements gathering and stakeholder management skills
• Experience documenting business processes and workflows
• Excellent communication and presentation skills
• Ability to work effectively with both business users and technical teams
• Strong problem-solving and analytical capabilities Demonstrated ability to drive initiatives and influence adoption across multiple stakeholder groups

Preferred Qualifications

• Exposure to AI, automation, machine learning, or digital transformation initiatives
• Experience with process mapping tools such as Visio, Lucid chart, or similar platforms
• Knowledge of Agile methodologies and project delivery practices
• Change management or user adoption experience
• Manufacturing, engineering, automotive, or industrial industry experience
• Product Analyst, Product Owner, Continuous Improvement, Lean, or Operational Excellence background.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers