AI-Driven Business Process Analyst | Automation & Transformation

Akkodis; Greensboro (NC); On-site; USD 69,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Paid leave

Job summary

Akkodis is seeking a Business Analyst / AI Process Analyst for a Contract-to-Hire position with a client in Greensboro, NC. The role focuses on driving process improvement, technology adoption, and AI-enabled transformation across sales and engineering operations.

The ideal candidate will bridge business stakeholders and IT, gather requirements, document processes, and support implementation of new solutions. Negotiable pay based on experience and location.

Qualifications

• Bachelor's degree in Business, Information Systems, Engineering, or related field.
• 3–8 years of experience in business analysis, process improvement, operations, project coordination, digital transformation, or related roles.
• Strong requirements gathering and stakeholder management skills.
• Experience documenting business processes and workflows.
• Excellent communication and presentation skills.
• Ability to work effectively with both business users and technical teams.
• Strong problem-solving and analytical capabilities Demonstrated ability to drive initiatives and influence adoption across multiple stakeholder groups.

Responsibilities

• Analyze and document current business processes across sales and engineering functions
• Identify process inefficiencies, bottlenecks, and opportunities for AI, automation, and workflow optimization
• Gather, document, and translate business requirements into functional specifications for technical teams
• Act as a liaison between business stakeholders, IT, architects, and development teams
• Support AI and process improvement initiatives from concept through implementation
• Track project milestones, deliverables, and stakeholder communications
• Facilitate user acceptance testing, training, and solution adoption activities
• Assist with organizational change management and continuous improvement efforts
• Monitor pilot programs and gather feedback to support ongoing enhancements
• Collaborate with cross-functional teams to ensure solutions align with business goals and operational realities

Job description

Akkodis is seeking a Business Analyst / AI Process Analyst for a Contract-to-Hire position with a client in Greensboro, NC. The role focuses on driving process improvement, technology adoption, and AI-enabled transformation across sales and engineering operations.

The ideal candidate will bridge business stakeholders and IT, gather requirements, document processes, and support implementation of new solutions. Negotiable pay based on experience and location.