Business Analyst

United Tech; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Remote work with flexible schedule

Wellbeing & team events

Professional development support

English courses

Job summary

United Tech is seeking a results-driven Business Analyst or Product Owner to collaborate with product managers, developers, designers, and stakeholders to turn ideas into scalable product solutions. You’ll shape functionality, optimize workflows, and keep teams aligned throughout the development lifecycle.

You’ll gather and document requirements, write user stories, coordinate delivery, and leverage data and AI tools to improve analysis and productivity.

Qualifications

• 2+ years of experience as a Business Analyst or Product Owner in software development environments.
• Experience writing user stories, use cases, acceptance criteria, and product documentation.
• Understanding of product metrics, A/B testing, and data-driven decision making.

Responsibilities

• Gather, analyze, and document business, product, and user requirements for new features and product improvements.
• Collaborate with stakeholders to understand business objectives and align product initiatives with goals.
• Define and refine business processes, user journeys, workflows, and acceptance criteria.
• Work with development teams to ensure requirements are understood and implemented.
• Coordinate feature delivery, support release planning, and facilitate cross-functional communication.
• Maintain product documentation and ensure accuracy of requirements and rules.
• Provide updates on progress, risks, and opportunities.

Skills

Business analysis

Agile methodologies

Stakeholder management

Requirement management

User stories writing

Data-driven decisions

Analytical thinking

Multitasking

Ownership accountability

Tools

Jira

Confluence

AI tools

Job description

Building products used by millions of people requires more than collecting requirements — it takes the ability to connect business goals, user needs, and technical solutions into a clear product vision. In this role, you’ll work closely with product managers, developers, designers, and stakeholders across the business, helping transform ideas into scalable product solutions. You’ll play a key role in shaping product functionality, optimizing workflows, and ensuring that teams stay aligned throughout the entire development lifecycle.

In this role, you will

• Gather, analyze, and document business, product, and user requirements for new features and product improvements

• Collaborate with stakeholders to understand business objectives, identify opportunities, and align product initiatives with strategic goals

• Define and refine business processes, user journeys, workflows, user stories, and acceptance criteria

• Work closely with development teams throughout the delivery lifecycle to ensure requirements are clearly understood and implemented

• Coordinate feature delivery activities, support release planning, and facilitate communication between cross-functional teams

• Maintain product documentation, ensuring requirements, specifications, and business rules remain accurate and up to date

• Provide regular updates, insights, and recommendations regarding product progress, risks, and opportunities

• Support system integrations and participate in solution design discussions to ensure business needs are effectively addressed

It’s all about you

• 2+ years of experience as a Business Analyst or Product Owner within software development environments

• Strong understanding of business analysis practices, business process modeling, requirement management, and Agile methodologies

• Proven experience gathering, documenting, and managing functional and non-functional requirements

• Strong experience writing user stories, use cases, acceptance criteria, and product documentation

• Understanding of product metrics, A/B testing, and data-driven decision making

• Experience coordinating feature delivery, including cross-team communication, release planning participation, and requirement clarification

• Strong practical experience using AI tools to improve business analysis activities, requirement management, documentation, and productivity

• Proficiency with Jira, Confluence, or similar collaboration and project management tools

• Excellent communication and stakeholder management skills with the ability to work effectively with both technical and non-technical audiences

• Strong analytical thinking, attention to detail, and problem-solving skills

• Ability to manage multiple priorities and work effectively in a fast-paced product environment

• Proactive mindset with a strong sense of ownership and accountability

• Upper-Intermediate (B2) English or higher

Would be a plus

• Practical experience working with third-party integrations, APIs, and external

• Previous experience in QA, Technical Support, or Software Development roles

• Experience working with high-load consumer products, subscription-based services, social platforms, or digital products with large user bases

What we offer

• Care and support:

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events

• Up to 10 additional days off for public holidays

• 100% medical insurance coverage

• Sports and equipment reimbursement

• Team building events, corporate gifts, and stylish merch

• Maternity Recovery Support Allowance

• Financial and legal support

• Position retention and support for those who join the Armed Forces of Ukraine

• Participation in social initiatives supporting Ukraine

• Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule

• Modern equipment or depreciation of your own tools

• Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche

• 70% of our heads and leads have grown into their roles here – so can you!

• Performance-oriented reviews and Individual Development Plans (IDPs)

• Reimbursement for professional courses and English classes

• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call

• Technical interview

• Final interview

• Reference check

• Offer