Business Analyst

Buyers Edge Platform; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative company is seeking a Business Analyst to bridge the gap between business teams and technical developers. In this pivotal role, you will analyze business needs and translate them into clear technical requirements, ensuring alignment with user expectations and business goals. Your contributions will drive product development and growth, utilizing your expertise in data analysis and process improvement. Join a forward-thinking firm that values diversity and empowers its employees to make impactful decisions within the foodservice supply chain industry. This role offers the flexibility of remote work, allowing you to thrive in a dynamic environment.

Qualifications

• 2-5 years' experience as a Business Analyst in SaaS, preferably in food supply chain or logistics.
• Proficiency in business analysis methodologies (Agile, Waterfall).

Responsibilities

• Elicit, analyze, and document business requirements from stakeholders across departments.
• Analyze data to identify trends and develop reports, dashboards, and visualizations.

Skills

Business Analysis

SQL

Data Visualization

Problem Solving

Communication Skills

Education

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Tools

Tableau

Power BI

Jira

Confluence

Job description

Join to apply for the Business Analyst role at Buyers Edge Platform

Who are we?
ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a Buyers Edge Platform SaaS Solution, ArrowStream customers feel empowered to make informed decisions with our secure cloud-based data management solutions including ArrowStream Central (operators), Crossbow (distributors), and ChainConnect (manufacturers). We are strengthening buying decisions with our industry technology, enforcing pricing accuracy, protecting supply, ensuring quality, and enhancing foodservice partnerships.

This role will be remotely based. We are unable to provide sponsorship for work authorization for this role.

We’re seeking a Business Analyst who will serve as the critical link between business teams (like Product, Sales, and Marketing) and our technical developers. In this role, you’ll analyze business needs, translate them into clear technical requirements, and ensure solutions align with user expectations and business goals. Your responsibilities include data analysis, process streamlining, testing support, and documentation, playing a key role in product development that drives growth.

Responsibilities:

1. Requirements Elicitation & Documentation: Elicit, analyze, and document business requirements from stakeholders across departments. Translate these into user stories, use cases, process flows, and specifications.
2. Product Development Support: Collaborate with product managers, designers, and developers throughout the SDLC to ensure requirements are understood and implemented correctly. Participate in sprint activities.
3. Data Analysis & Reporting: Analyze data to identify trends and develop reports, dashboards, and visualizations for stakeholders, potentially using SQL or other data tools.
4. Process Improvement: Identify opportunities to optimize business processes and develop recommendations for improvements.
5. User Acceptance Testing (UAT): Develop test plans and facilitate UAT to ensure software meets needs.
6. Stakeholder Management: Build relationships and communicate project updates effectively.
7. Competitive Analysis: Research market trends and competitor products to inform product offerings.
8. Documentation & Training: Create and maintain user manuals, training materials, and conduct training sessions.
9. Problem Solving: Identify and develop solutions for problems, escalating issues as needed.
10. Contribute to Product Strategy: Provide insights based on market research, user feedback, and data analysis.

Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or related field.
• 2-5 years' experience as a Business Analyst in SaaS, preferably in food supply chain or logistics.
• Proficiency in business analysis methodologies (Agile, Waterfall).
• Strong SQL skills and experience with data visualization tools (Tableau, Power BI).
• Knowledge of SDLC processes and requirements management tools (Jira, Confluence).
• Proficiency in Microsoft Office Suite.
• Excellent communication, interpersonal, analytical, and problem-solving skills.
• Ability to work independently and in teams, managing multiple projects and priorities.

We encourage applicants from diverse backgrounds who meet most qualifications to apply, as we value diversity and inclusion.