Business Analyst

Old Dominion Freight Line; Thomasville (NC); On-site; USD 78,000 - 98,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition reimbursement

Paid time off

Job summary

Old Dominion Freight Line is seeking a Business Analyst to analyze existing systems and processes, translate business requirements into solution designs, and deliver project management services across multiple domains.

You will partner with stakeholders and OD teams to create specifications, acceptance criteria, and testing artifacts, while supporting agile delivery and ongoing process improvements.

Qualifications

• Bachelor’s degree in Computer Science or related field or equivalent education and experience.
• 4 years of working experience in an Information Technology environment as a Business Analyst.
• Proficient with system/application design and end user support.
• Proficiency with Microsoft Office.
• Ability to develop and document requirements and specifications.
• Ability to communicate in both technical and user-friendly language.
• Experience working in an Agile development environment.
• Excellent verbal and written communication skills.
• Ability to multitask and work as a team player.
• Strong problem-solving skills and self-motivated.
• Ability to mentor others.

Responsibilities

• Develop requirements for process or system solutions across multiple domains and document details for development teams.
• Break down stories and requirements into backlog items for product developers and ensure understanding.
• Maintain business process documentation and traceability.
• Ensure documentation is complete and stored properly.
• Collaborate with analysts and scrum teams for consistency in processes and docs.
• Provide functional design specifications for new development and enhancements.
• Create interfaces with designers to satisfy requirements and standards.
• Develop and maintain functional test cases and automated scripts for load/testing.
• Provide acceptance criteria and facilitate user acceptance testing.
• Review and remediate defects from regression and load testing.
• Document and assign defects from tests.
• Participate in customer demos for complete requirements.
• Verify production changes and coordinate with affected units.
• Maintain understanding of supported business areas.

Skills

Business analysis

Agile/Scrum

Requirements gathering

Documentation

Communication

Mentoring

Education

Bachelor’s degree in Computer Science

Tools

SAP ECC/HANA

Workday

Power i

ABAP

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Analyze existing systems and business processes, identify process and system improvement strategies, and provide project management services. Translate business requirements into a solution design using recognized Business Analysis techniques and deliverables.

Primary Responsibilities

• Develop requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate function areas then document the details necessary to help the development team fully understand what is to be built
• Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and/or application requirement
• Maintain Business process documentation including additions, changes, or removal of product capabilities to ensure traceability
• Ensure that all required documentation is complete and stored appropriately
• Collaborate with other business analysts and scrum teams to ensure consistency in processes and documentation style
• Provide functional design specifications for new development and major enhancements
• Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards
• Work with testing team to develop and maintain functional test cases/scenarios and automated test scripts for load and regression testing
• Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing
• Review and facilitate remediation of defects resulting from regression and load testing
• Document and assign defects resulting from functional, regression and load testing
• Participate in all customer demos for complete application requirements
• Verify production changes and coordinate with business units effected
• Gain and maintain a thorough understanding of supported business area(s)
• Analyze business problems and recommend improvements and/or solutions
• Maintain IT relationships by working with application architects, infrastructure teams, and/or database administrators to ensure compliance with OD Technology processes including SDLC, code review process, promotion process, etc.
• Work with OD Technology Training team to create training documentation as needed
• Participate in the Agile process by attending daily and weekly scrums
• Participate in the interview process of prospective candidates
• Provide guidance to less experienced Business Analysts

Job Qualifications

Education:

• Bachelor’s degree in Computer Science or related field or equivalent education and experience

Experience:

• 4 years of working experience in an Information Technology environment as a Business Analyst
• Proficient with system/application design and end user support
• Proficiency with Microsoft Office
• Ability to develop and document requirements and specifications
• Ability to communicate in both technical and user-friendly language
• Experience working in an Agile development environment
• Excellent verbal and written communication skills
• Ability to multitask and work as a team player
• Strong problem-solving skills and self-motivated
• Ability to mentor others

SAP ECC and/or HANA

Organization Management config

• Interface support of Org Chart changes from Workday
• Interface support of HR Master Data changes from Workday
• EEO, AAP, and Workers Comp Code config

Year-End config

• Maintain pay period date tables
• Maintain Holiday calendar

Ability to read ABAP programs, review data tables, etc. would be a plus

Experience gathering project/task requirements, creating specification documents, testing changes

Legacy (Power i)

Familiarity of this system/environment

Standard commands (e.g. WRKSBS, WRKSBSJOB, WRKF, DSPOBJD. WRKLNK)

Data Base Utility (DBU)

Query tools

The above items will be used in the Interface support of files received from Workday and SAP (also in the testing of interface changes)

Familiarity of this system/environment

Employee master, punch processing, etc

Inbound and Outbound file processing

Workday

Familiarity of this system/environment

Support of inbound and outbound integrations

Payroll support or knowledge

Compensation Range:

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, skill level, and state/local wage requirements.

($78,025-$97,532)

Working Days:

Shift and hours to be determined.

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Working Shift:

Shift and hours to be determined.

Application Window:

Ongoing

Candidates are encouraged to apply as soon as possible. Old Dominion plans to screen candidates, conduct interviews, and proceed with hiring candidates to meet its business needs, which may result in filling the role before the current anticipated application window closes.

Join the OD Family Today!

As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• 12 Days Paid Time Off
• 9 Paid Holidays including a birthday holiday
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).