Business Analyst III

Old Dominion Freight Line; Little Rock (AR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Disability insurance

Flex spending accounts

401(k) with company match

Life insurance

Wellness program

Tuition reimbursement

Training and growth opportunities

Job summary

Old Dominion Freight Line in United States seeks a Business Analyst to analyze existing systems and processes, identify improvement strategies, and provide project management support for business initiatives.

The role covers translating requirements into designs, developing functional specifications, and collaborating with stakeholders and scrum teams to deliver solutions and ensure QA, UAT, and production readiness.

Qualifications

• Education: Bachelor’s degree in Computer Science or related field or equivalent education and experience.
• Experience: 6 years of working experience as a Business Analyst.
• Expertise with system/application design and end-user support.
• Expertise with Microsoft Office.
• Ability to develop and document requirements and specifications.
• Ability to communicate in both technical and user-friendly language.
• Experience working in an Agile development environment.
• Excellent verbal and written communication skills.
• Ability to multitask and work as a team player.
• Strong problem-solving skills and self-motivation.
• Ability to lead and mentor others in professional development.

Responsibilities

• Lead analysis of existing systems and processes and identify improvement strategies.
• Translate requirements into solution designs using BA techniques.
• Develop requirements for cross-domain solutions by partnering with stakeholders.
• Shape the development of the business unit and lead strategic initiatives.
• Break down partner stories into backlog items for developers.
• Maintain business process documentation and traceability.
• Ensure documentation is complete and stored properly.
• Collaborate with analysts and lead scrum teams for consistency.
• Develop functional design specifications for new development and major enhancements.
• Work with designers to create interfaces meeting requirements and standards.
• Create and maintain test cases and automated tests for load and regression testing.
• Provide acceptance criteria and facilitate user acceptance testing.
• Review and coordinate remediation of defects from testing.
• Document defects from testing.
• Verify production changes with affected units.
• Understand supported business areas and analyze problems.
• Maintain IT relationships with architects, infra, and DBAs.
• Create training documentation with the Training team.
• Participate in Agile daily/weekly scrums.
• Participate in interview process and hiring recommendations.
• Lead other BAs and provide guidance.

Skills

Agile development

Communication skills

Problem solving

Team player

Multitasking

Requirements documentation

Education

Bachelor’s degree in Computer Science or related field

6 years experience as Business Analyst

Tools

Microsoft Office

Job description

This position is for a Business Analyst at Old Dominion Freight Line. The analyst will analyze existing systems and business processes, identify improvement strategies, and provide project management support for business initiatives.

Primary Responsibilities

• Lead the effort in analyzing existing systems and business processes, identifying process and system improvement strategies, and providing project management services.
• Translate business requirements into a solution design using recognized Business Analysis techniques and deliverables.
• Lead the development of requirements for process or system solutions which may span multiple business domains by partnering with stakeholders and appropriate functional areas and documenting the details necessary to help the development team fully understand what is to be built.
• Shape the development of the business unit, drive alignment across the business unit and lead the implementation of strategic initiatives.
• Break down business partner stories and business requirements into backlog items to be worked by the product developers and ensure the developers have a thorough understanding of each business partner story and/or application requirement.
• Maintain business process documentation, including additions, changes, or removal of product capabilities to ensure traceability.
• Ensure that all required documentation is complete and stored appropriately.
• Collaborate with other business analysts and lead scrum teams to ensure consistency in processes and documentation style.
• Lead the development of functional design specifications for new development and major enhancements.
• Work with designers to create interfaces that satisfy business requirements and adhere to accepted design standards.
• Work with the testing team to develop and maintain functional test cases/scenarios and automated test scripts for load and regression testing.
• Provide thorough acceptance criteria for all application requirements and facilitate user acceptance testing.
• Review and facilitate remediation of defects resulting from regression and load testing.
• Document and assign defects resulting from functional, regression and load testing.
• Verify production changes and coordinate with business units affected.
• Gain and maintain a thorough understanding of supported business area(s).
• Analyze business problems and recommend improvements and/or solutions.
• Maintain IT relationships by working with application architects, infrastructure teams, and/or database administrators to ensure compliance with OD Technology processes including SDLC, code review process, promotion process, etc.
• Work with the OD Technology Training team to create training documentation.
• Participate in the Agile process by leading daily and weekly scrums.
• Participate in the interview process of prospective candidates and give hiring recommendations.
• Lead the other Business Analyst, provide guidance and problem resolution.

Job Qualifications

• Education: Bachelor’s degree in Computer Science or related field or equivalent education and experience.
• Experience: 6 years of working experience as a Business Analyst.
• Expertise with system/application design and end‑user support.
• Expertise with Microsoft Office.
• Ability to develop and document requirements and specifications.
• Ability to communicate in both technical and user‑friendly language.
• Experience working in an Agile development environment.
• Excellent verbal and written communication skills.
• Ability to multitask and work as a team player.
• Strong problem‑solving skills and self‑motivation.
• Ability to lead and mentor others in professional development.

Working Days & Shift

Monday, Tuesday, Wednesday, Thursday, Friday. Shift and hours to be determined. Working days and shift are estimates and are subject to change at any time based on job scheduling and/or business levels. Any information listed regarding days and shifts shall be considered a guideline of expectations for the specific position at the time of posting.

Benefits

• Great health benefits including a zero‑premium medical plan for employee‑only coverage.
• Short‑term and long‑term disability.
• Flex spending accounts.
• 401(k) retirement plan with company match and additional company annual discretionary match opportunity.
• Life insurance.
• Wellness program.
• Tuition reimbursement for drivers and technicians.
• Training and growth opportunities to build a career.

Equal Opportunity Employer

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).