Business Analyst

SESLOC Federal Credit Union Inc.; San Luis Obispo (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

SESLOC Federal Credit Union Inc. is seeking an experienced Business Analyst to identify opportunities for improving services and products for members and employees using technology and process improvements.

The BA will act as a liaison between IT and other departments to translate business needs into technology solutions. Responsibilities include leveraging applications, managing vendor relationships, and maintaining strong end-user collaboration across departments.

Qualifications

• A two-year college degree or completed specialized course or cert; five years of experience with business software applications.
• Experience with Agile, Lean, TDD, and Waterfall approaches.
• Strong SQL skills and data analysis capabilities.
• Familiarity with Azure DevOps, JIRA, and other Agile tools.

Responsibilities

• Identify opportunities to improve services and products for SESLOC members and employees.
• Act as a liaison between IT and other departments to translate business needs into technology solutions.
• Leverage application functionality and manage vendor relationships.
• Maintain effective working relationships with end users of applications.
• Support and oversee the SDLC phases including testing and production deployment.

Skills

SQL

Agile methodologies

SDLC knowledge

Cross-functional collaboration

Education

Two-year college degree

Professional certification

Tools

Azure DevOps

JIRA

Job description

At SESLOC, it is the people that make the place. Rooted in academics, and locally headquartered for over 80 years, we are the credit union with the funny name. But to us, financial dreams and goals are serious business.

We are seeking an experienced service focused, tech-savvy, Business Analyst.

Job Summary:

Identify opportunities for improving services and products to SESLOC members and employees using technology and process improvements. Act as a liaison between IT and other departments to translate business needs and objectives into technology solutions. Leverage the functionality of applications, manage vendor relationships and maintain effective working relationship with the end user of the applications.

Key Qualifications:

A two-year college degree or completion of specialized course of study at business or trade school or a relevant professional certification and five years' experience working with business software applications, or equivalent combination of education and experience including time spent in preparatory positions. Previous credit union or financial institution experience preferred.

Strong with multiple change approaches from Agile, Lean, TDD, Waterfall, etc. and understand the proper use and application of each approach required. Demonstrated capability of supporting and delivering the full system development life cycle and its various phases (including user story creation, test planning, test execution, production implementation and break-fix production issue resolution) required. Demonstrated skills with SQL and/or various relational database concepts and languages required, including multiple methods for analyzing, reporting and validating data at the source (i.e. SQL queries) required. Proven ability to manage solutions delivered in multiple programming languages and technical environments required. Demonstrated understanding of software engineering vocabulary and data architecture; including experience working with Azure DevOps, JIRA or other Agile development team tools required.

EOE

All job offers extended to final candidates at SESLOC Credit union are conditional pending the successful completion and acceptable results of background checks and signing an Arbitration Agreement as a condition of employment. Background checks include a bond check, a credit check, a criminal history check, reference checks. Signing an Arbitration Agreement is a condition of employment.