Business Analyst

Implify Inc; Philadelphia (Philadelphia County); On-site; USD 50,000 - 65,000; Full time

Job summary

A technology services company in Philadelphia seeks a candidate for a functional support role within its Services Management Team. This position requires a Bachelor's degree and 1-3 years of business-related experience, preferably dealing with Oracle and Sharepoint applications. The successful candidate will assist in providing access and resolving errors related to functional applications. Excellent communication skills and organizational ability are a must, with flexible working hours considered.

Qualifications

• 1-3 years of business related experience, preferably in functional support roles.
• Experience with Oracle Time & Expense is preferred.
• Help Desk background is a plus.

Responsibilities

• Provide access and assist in resolving errors/problems related to applications.
• Manage several application requests in a timely manner.
• Work with IT specifically on Corporate Applications.

Skills

Microsoft Excel

Microsoft Word

Oral communication

Written communication

Organizational skills

Detail oriented

Education

Bachelor’s Degree

Tools

Oracle ERP Suite

Sharepoint (TCT)

Banking Portal

Job description

Responsibilities

• Solid personal computer skills, working knowledge of Microsoft Excel and Word
• Professional, client-focused approach to colleagues and assignments
• Strong oral and written communication skills
• Ability to organize, set priorities, work independently and complete multiple projects within established deadlines.
• Be detailed oriented
• The ability to manage several application requests in a timely manner; Specifically:
  • Oracle ERP Suite – including Oracle Time & Expense
  • TCT (Sharepoint type tool)
  • Banking Portal (understanding fundamental accounting tasks)
• Flexible work shift (hours may not be standard 8-5 & could be 9-6 or 10-7)
• Bachelor’s Degree with 1-3 years of business related experience

This role will be part of the Services Management Team working with IT, specifically Corporate Applications. Candidates with a Help Desk background (not on the technical side) on the functional applications side may be a good fit. This role will be providing access and assisting to resolve errors/problems on the team. We are not looking for a DBA or Systems Analyst as this will be a functional support role within Oracle, TCT and the banking portal. Previous Oracle (time and expense), Sharepoint/TCT, and/or banking portal experience is highly preferred if not required. Degree or equivalent experience may be considered.

Additional Information

All your information will be kept confidential according to EEO guidelines.