Business Analyst

Strategic Employment Partners (SEP); Northlake (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Strategic Employment Partners (SEP) is seeking a Business Analyst to own and optimize the ERP system for a seasoned, hands-on professional. You will bridge accounting/operations with IT, troubleshoot the ERP, maintain master data, and document processes, ultimately managing ERP activities end-to-end at a privately-held Chicago-area mechanical contractor.

The role focuses on training end users, creating SOPs, and supporting system upgrades while ensuring data integrity and compliance.

Qualifications

• 3–5+ years of hands-on experience with an ERP system (construction ERP background like Sage 300 CRE, Viewpoint Vista, Foundation).
• Demonstrated experience translating business needs into system fixes, configuration changes, or reports.
• Experience documenting workflows/SOPs or building training materials for end users

Responsibilities

• Provide system troubleshooting, fix data errors, and assist with workflow questions.
• Maintain user accounts, permissions, and security roles.
• Maintain and validate master data (projects, cost codes, vendors, employees) for accuracy.
• Document workflows, SOPs, and system configurations; recommend process improvements.
• Create training materials and ERП training end users.
• Serve as the first point of contact for ERP-related questions.
• Assist with testing new modules/features and system upgrades, and participate in implementations.
• Provide system data, logs, and documentation for internal requests and compliance recordkeeping

Skills

ERP experience

Business analysis

Training materials

Workflow documentation

Tools

Sage 300 CRE

Viewpoint Vista

Foundation

Job description

A well-established, privately-held mechanical contracting company in the Chicago area is looking for a Business Analyst to take ownership of their ERP system. This company has been in business for nearly 90 years and is one of the largest full-service mechanical contractors in the region, serving hospitals, data centers, schools, and other major institutional clients.

The Business Analyst acts as the go-to person between the accounting/operations side of the business and corporate IT. You'd support and troubleshoot the ERP system, maintain master data, document processes, and train end users — a chance to own a system end-to-end rather than sit in a large help desk queue.

Compensation: $65,000–$90,000, depending on experience

Schedule: Full-time, onsite

Responsibilities:

• Provide system support by troubleshooting issues, resolving data errors, and assisting with workflow questions
• Maintain user accounts, permissions, and security roles
• Maintain and validate master data (projects, cost codes, vendors, employees) to ensure accuracy
• Document workflows, SOPs, and system configurations; recommend process improvements
• Create training materials and reference guides, and provide ERP training for end users
• Serve as the first point of contact for ERP-related questions
• Assist with testing new modules/features and system upgrades, and participate in implementations
• Provide system data, logs, and documentation for internal requests and compliance recordkeeping

Requirements:

• 3–5+ years of hands-on experience with an ERP system (any industry considered; construction-industry ERP background — Sage 300 CRE, Viewpoint Vista, Foundation, or similar — a strong plus)
• Demonstrated experience translating business needs into system fixes, configuration changes, or reports
• Experience documenting workflows/SOPs or building training materials for end users