Business Analyst

OFF OF PAYROLL ADMINISTRATION; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

NYC Financial Information Services Agency-Office of Payroll Administration seeks an Administrative Staff Analyst (NM) for CityTime Business Team in New York. Under direction, you will craft use cases, comprehensive requirements, and business process docs while managing ad hoc reports and website maintenance.

Responsibilities include supporting CityTime users, building ad hoc reports, performing UAT, and maintaining the Helpdesk site.

Qualifications

• Master's degree or JD with 18 months in executive/administrative supervisory capacity; or
• Bachelor's degree with four years of related professional experience including 18 months in supervisory roles; or
• Associate degree and six years of professional experience including 18 months in supervisory roles; or
• High school diploma and eight years of professional experience including 18 months in supervisory roles.

Responsibilities

• Backup current and future work including CityTime ad hoc reporting and projects.
• Address CityTime users' support requests.
• Perform functional analysis and coding using SQL/Visual Basic and testing.
• Perform User Acceptance Testing on CityTime reports.
• Maintain CityTime Helpdesk website server and make modifications.
• Develop new CityTime ad hoc reports and maintain existing ones.
• Maintain Config viewer on CityTime Helpdesk and LA tool used for LA.</br> Facilitate meetings with teams and perform business requirements analysis.

Skills

Analytical skills

Independent worker

Communication skills

Team collaboration

Research ability

Education

Master's degree or JD

Bachelor's degree with four years experience

Associate degree + 6 years experience

High school diploma + 8 years experience

Tools

SQL

Visual Basic

Job description

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire an Administrative Staff Analyst (NM) for the CityTime Business Team. Under direction of the CityTime Production Support Manager, and with some latitude for independent initiative and judgement, the selected candidate will serve as a seasoned Business Analyst and will be responsible for ad hoc reports, CityTime website maintenance, facilitating meetings and creating various artifacts such as use cases, comprehensive requirements documents, business process documents etc. This individual should have exceptional research and analytical skills with a robust technical background.

• Backup current and future work, which include CityTime ad hoc reporting, CityTime reports and other projects;
• Address CityTime users support requests;
• Perform functional analysis, coding using SQL/ visual basic and testing;
• Perform User Acceptance Testing on CityTime reports;
• CityTime Helpdesk website server maintenance;
• CityTime Helpdesk website modification;
• Maintain existing CityTime ad hoc report;
• Develop new CityTime ad hoc report;
• Maintain Config viewer on the CityTime Helpdesk website and;
• Maintain Labor Allocation (LA) tool used for agency specific LA/ citywide LA;
• Facilitate meetings with various teams and;
• Perform business requirement analysis and create various artifacts such as Use Cases, Comprehensive Requirements Document etc.

Preferred Skills

• Basic knowledge of City systems (PMS, CityTime, CHRMS and Remedy)
• Excellent work ethic and attention to detail
• Ability to work independently and as part of a team.
• Ability to work efficiently in a fast-paced environment.
• Excellent understanding of systems development lifecycle methodologies
• Experience working with an enterprise wide, large-scale implementation.
• Excellent communications skills (oral and written), interpersonal, and organizational skills are required.
• Must currently be permanent in the civil service title of Administrative Staff Analyst (or comparable title).

#O-158

Hours/Shift: 35 Hours/Day Shift

Work Location: 5 Manhattan West, New York, NY

ADMINISTRATIVE STAFF ANALYST ( - 1002A

Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
3. An associate degree or completion of 60 semester credits from an accredited college and six years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
4. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and eight years of full-time satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above; or
5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.