Business Analyst

City of New York; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The City of New York is seeking a Computer Systems Manager for the CityTime Business Payrules Operations Support Team, under the NYC Financial Information Services Agency. Responsibilities include business requirements gathering, leading stakeholder meetings, and analysis of functional designs.

The ideal candidate will have strong analytical and communication skills, with extensive experience in IT and leadership. A master's degree and three years of relevant experience or equivalent education and experience is required. The position is based at 5 Manhattan West, New York, NY.

Qualifications

• Master's degree in computer science and three years of IT experience, including managerial experience.
• Baccalaureate degree and four years of IT experience.
• High school diploma and six years of IT experience.

Responsibilities

• Gather and analyze business requirements.
• Lead meetings with stakeholders.
• Document business requirements and meeting minutes.
• Perform design analysis for new requirements.
• Conduct smoke tests before deployment.
• Support inquiries and grievances from stakeholders.

Skills

Excellent analytical skills

Excellent critical thinking skills

Logic-based thinker

Excellent communications skills

Excellent writing skills

Excellent computer skills

Microsoft Excel

Microsoft Word

Microsoft Visio

SQL

Knowledgeable in payroll & timekeeping

Education

Master's degree in computer science

Baccalaureate degree

Four-year high school diploma

Job description

Job Description

The NYC Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Computer Systems Manager (NM) for the CityTime Business Payrules Operations Support Team. Under direction of the CityTime Payrules Support Manager, and with some latitude for independent initiative and judgement, the selected candidate will serve as a seasoned Business Analyst. This individual should have exceptional research, analytical skills with robust technical background.

Responsibilities

• Business requirements gathering & analysis
• Read, comprehend, and decipher contractual documentation as well as City policy documentation
• Lead meetings with stakeholders (i.e., Timekeepers, Managers, Directors, Assistant/Associate Commissioners, etc.)
• Documentation of meetings
• Documentation of business requirements
• Design analysis
• Perform design analysis to determine how new requirements will be incorporated into the functional and/or technical design of the functional system
• Functional requirements gathering & analysis
• Review finalized business requirements with functional teams (i.e., Functional Analysis, QA, Development, etc.)
• Review and assist with the documentation of the functional requirements
• Review and assist with documentation of test case scenarios
• Review and assist with documentation of technical design
• Implementation: Perform “smoke tests” prior to rules being deployed to the production environment
• Create and distribute communications (i.e., bulletins, emails, etc.) to stakeholders prior to the rules being deployed to production to ensure ample preparation time
• Support NYC Office of Labor Relations; Union inquiries; Agency inquiries; Grievance support; Provide support to agencies; Provide answers to inquiries

Preferred Skills

• Excellent analytical skills
• Excellent critical thinking skills
• Logic-based thinker
• Excellent communications skills
• Excellent writing skills
• Excellent computer skills
• Microsoft Excel
• Microsoft Word
• Microsoft Visio
• SQL
• Knowledgeable in payroll & timekeeping
• Must currently be permanent in the civil service title of Computer Systems Manager (or comparable title)

Qualifications

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties.
2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in “1” above.
3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in “1” above.
4. A satisfactory combination of education and experience equivalent to “1”, “2” or “3” above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in “1” above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in “1” above.

Additional Information: #O-95 Hours/Shift: 35 Hours/Day Shift. Work Location: 5 Manhattan West, New York, NY.