Business Analyst

New York Technology Partners; New York (NY); On-site; USD 85,000 - 110,000; Full time

Job summary

New York Technology Partners is seeking an experienced Senior Business Analyst to support a healthcare digital solution. You will translate business needs into functional and technical requirements, focusing on survey enhancements, PDF generation, and migration of email delivery from Eloqua to Salesforce Marketing Cloud.

In this hands-on, client-facing role, you will own user stories and acceptance criteria, document API specifications, and collaborate with client, product, design, and technical

Qualifications

• Senior-level Business Analyst experience on digital or technology projects.
• Experience documenting technical requirements and API specs.
• Experience supporting system integrations and platform migrations.
• Experience creating user stories and acceptance criteria.
• Ability to lead requirements sessions with technical and non-technical audiences.

Responsibilities

• Gather, analyze, and document business, functional, and technical requirements.
• Document technical requirements and API specifications for system integrations.
• Own user stories and acceptance criteria for survey lookup, PDF generation, and user management.
• Translate business needs into actionable requirements for development teams.
• Lead client-facing requirements discussions with stakeholders.
• Collaborate with developers throughout Agile sprints to clarify requirements.
• Support requirements gathering, backlog refinement, testing, and implementation.
• Coordinate with client, product, design, and technical teams to ensure delivery.
• Maintain requirements, user stories, and project documentation in Jira.

Skills

Client-facing communication

Requirements gathering

Documentation

Stakeholder management

Agile/Scrum

Tools

Jira

Job description

We are seeking an experienced Business Analyst to support the next phase of an existing digital solution within the healthcare industry. The project will focus on enhancing an existing survey and digital document generation tool, including the redesign of a PDF summary used by physicians and sales representatives and the migration of email delivery functionality from Eloqua to Salesforce Marketing Cloud.

The Senior Business Analyst will serve as a key liaison between client stakeholders, technical teams, and developers, translating business needs into clear functional and technical requirements. This is a hands-on, client-facing role requiring strong experience with technical requirements, APIs, integrations, user stories, and Agile software delivery.

Key Responsibilities

• Gather, analyze, and document business, functional, and technical requirements.
• Document technical requirements and API specifications related to system integrations and the Salesforce Marketing Cloud migration.
• Own user stories and acceptance criteria for survey lookup, PDF generation, and user management functionality.
• Translate business needs into clear, actionable requirements for development teams.
• Lead client-facing requirements discussions, walkthroughs, and presentations with technical and non-technical stakeholders.
• Partner closely with developers throughout Agile sprints to clarify requirements, answer questions, and resolve issues.
• Support requirements gathering, backlog refinement, testing, and implementation.
• Collaborate across client, product, design, and technical teams to ensure requirements are clearly understood and successfully delivered.
• Maintain requirements, user stories, and project documentation within Jira.

Required Qualifications

• Senior-level Business Analyst experience within digital or technology-focused projects.
• Strong experience documenting technical requirements and API specifications.
• Experience supporting system integrations and platform migrations.
• Strong experience creating user stories and acceptance criteria.
• Experience working directly with software development and technical teams.
• Strong knowledge of Jira and Agile/Scrum methodologies.
• Excellent client-facing communication, presentation, and stakeholder management skills.
• Ability to lead requirements sessions with both technical and non-technical audiences.
• Strong analytical, organizational, and documentation skills.

Preferred Qualifications

• Digital agency, consulting, or similar client-services experience is a plus.