Business analyst

Diverse Lynx; New York (NY); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading consulting firm is seeking a Business Analyst with expertise in the telecom industry to support project staffing and data management. Responsibilities include managing requirements and implementing IT solutions aligned with business goals. Candidates should be detail-oriented, self-motivated, and possess vast knowledge of industry components.

Qualifications

• Extensive knowledge of Wireless and Fixed/Cable industry components including BSS, Billing/Rating, and Ordering.
• Experience managing requirements with a detail-oriented focus.
• Self-motivated with strong technical issue resolution abilities.

Responsibilities

• Identify and resolve technical issues primarily related to the telecom industry.
• Oversee and implement systems and processes aligned with business objectives.
• Stay informed of industry standards and serve as the IT systems market expert.

Skills

Knowledge of Wireless and Fixed/Cable industry components

Experience with Care Agent/Retail CRM tools

Requirements management skills

Understanding of system integration processes

Detail-oriented approach

Job description

Job Title: Business Analyst / Telecom

Location: Long Island City / New York (Remote)

Job Type: Full Time

Job Description

Required Skills:

1. Extensive knowledge of Wireless and Fixed/Cable industry components and capabilities, including BSS, Offer Management, Billing/Rating, Fulfillment, Financial, Ordering, Numbering, Self-serve, Customer Acquisition, Fraud, Credit, Training, Sales Operations, and others.
2. Experience with Care Agent/Retail CRM tools, with a strong understanding of account management and order entry functionalities.
3. Ability to identify and resolve highly technical issues thoroughly.
4. Knowledge of middleware communications.
5. Extensive knowledge of BSS/OSS systems.
6. Understanding of business initiatives to deliver solutions, oversee, and recommend system and process implementations aligned with business objectives.
7. Stay informed of industry standards and technologies relevant to the business units; serve as the IT systems market expert.
8. Strong requirements management skills: ability to gather, document, and track requirements.
9. Understanding of system integration processes.
10. Self-motivated, confident, and able to work independently.
11. Detail-oriented approach.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We promote a diverse workforce at all levels.

About the Company

We provide consulting services for project staffing and data management for clinical trials.

Notice

Talentify is an Equal Opportunity Employer. Consideration is given to all qualified applicants regardless of various protected statuses. We provide accommodations for applicants with disabilities. For assistance, contact [e-mail] or call 407-000-0000.

All new hires must complete Form I-9 and provide proof of identity and U.S. work eligibility. An Automated Employment Decision Tool (AEDT) will evaluate skills and responses. For NYC applicants, alternative processes or accommodations are available upon request.