Business Analyst

VSG Business Solutions LLC; New York (NY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

VSG Business Solutions LLC is seeking a Business Analyst to bridge business stakeholders and technical teams, translating complex needs into actionable requirements for software design, development, testing, and implementation.

You will collaborate with Product Owners, developers, and QA to drive enhancements, manage user stories, and develop UAT plans. A hybrid on-site role emphasizes collaboration across product and engineering teams.

Qualifications

• Proven Business Analyst experience supporting complex software systems and data products.
• Strong experience documenting business requirements and translating them into technical requirements.
• Hands-on Agile/Scrum experience with Azure DevOps, JIRA, or similar ticketing tools.
• Experience developing UAT test plans, test cases, and scripts.
• Strong analytical, problem-solving, facilitation, stakeholder management, and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Responsibilities

• Partner with business users, Product Owners, developers, and QA teams to deliver technology and program enhancements.
• Facilitate requirements workshops and translate business needs into BRDs, functional requirements, user stories, and acceptance criteria.
• Organize and prioritize user stories for Agile/Scrum development sprints.
• Develop test plans, test cases, and scripts; support UAT and defect resolution.
• Create process flows, customer journey maps, workflow documentation, and business process models.
• Conduct user research, experience mapping, wireframing, and usability testing.
• Investigate system issues, administrative requests, and defect tickets while maintaining stakeholder alignment.
• Ensure solutions align with strategic goals, regulatory requirements, and Public Service Commission expectations.

Skills

Business analysis

Agile/Scrum

Stakeholder management

Requirements gathering

Test planning

Education

Bachelor's degree in a relevant field

Tools

Azure DevOps

JIRA

Power BI

Salesforce

Job description

Must Have Utility Background

On-site Interview Required

Hybrid 3 days per week on-site

Join an organization advancing clean energy initiatives through innovative, scalable technology solutions. As a Business Analyst, you will bridge business stakeholders and technical teams, translating complex needs into clear requirements that support successful software design, development, testing, and implementation.

Business Analyst Responsibilities

• Partner with business users, Product Owners, developers, and QA teams to deliver technology and program enhancements.
• Facilitate requirements workshops and translate business needs into BRDs, functional requirements, user stories, and acceptance criteria.
• Organize and prioritize user stories for Agile/Scrum development sprints.
• Develop test plans, test cases, and scripts; support UAT and defect resolution.
• Create process flows, customer journey maps, workflow documentation, and business process models.
• Conduct user research, experience mapping, wireframing, and usability testing.
• Investigate system issues, administrative requests, and defect tickets while maintaining stakeholder alignment.
• Ensure solutions align with strategic goals, regulatory requirements, and Public Service Commission expectations.

Business Analyst Qualifications

• Proven Business Analyst experience supporting complex software systems and data products.
• Strong experience documenting business requirements and translating them into technical requirements.
• Hands-on Agile/Scrum experience with Azure DevOps, JIRA, or similar ticketing tools.
• Experience developing UAT test plans, test cases, and scripts.
• Strong analytical, problem-solving, facilitation, stakeholder management, and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Business Analyst Preferred Qualifications

• Experience creating and analyzing Salesforce and/or Power BI reports.
• Experience with wireframing, usability testing, and customer journey mapping.
• Familiarity with clean energy, utilities, regulatory requirements, or public-service environments.

This Business Analyst opportunity is ideal for a collaborative, self-sufficient professional who can adapt quickly, communicate technical concepts clearly, and deliver high-quality technology solutions.