Business Analyst

MTK Technologies; New York (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading technology firm seeks a Business Analyst with experience in the utilities domain to support project and product teams. This role involves documenting requirements, collaborating effectively, and possessing Agile project experience, especially in customer service. The ideal candidate must demonstrate strong team collaboration skills and a willingness to innovate solutions to complex business challenges. This position is remote, offering the opportunity to contribute to advancing the digital utility landscape.

Qualifications

• Experience supporting project and product delivery teams.
• Understanding of business systems and industry requirements.
• Collaborative team player with a growth mindset.

Responsibilities

• Support project and product delivery teams.
• Document requirements in the form of epics, features, user stories.
• Devise or modify procedures to solve complex business systems.

Skills

Utilities domain

Agile Project Experience

Customer service expertise

Tools

ADO

Job description

Role: Business Analyst with Utility Domain Client experience

Location: Remote

Job Description

The Business Analyst plays a dynamic role responsible for supporting project and product delivery teams with direct reporting to the Manager, IT Business Analysis. The Business Analyst performs various functions based on both user needs and a good understanding of applicable business systems and industry requirements. The Business Analyst serves as a team member for the documentation of requirements which can take the form of epics, features, user stories, and acceptance criteria for prioritized system and feature development. The Business Analyst is a collaborative team player with a growth mindset and an interest in devising or modifying procedures to solve the complex business systems and industry requirements of our business, users, and customers to help build the digital utility of the future. Must have ADO experience.

Must Have Technical/Functional Skills

Utilities domain, Agile Project Experience in the customer service area