Business Analyst

Smart IMS Inc; Lansing (MI); Hybrid; USD 62,000 - 110,000; Full time

Job summary

Smart IMS Inc. is seeking a Senior Business Analyst to bridge business stakeholders and IT teams in Lansing, MI. The role focuses on gathering requirements, modeling processes, and delivering actionable specs while aligning with Agile practices and compliance standards.

This contract position (6 months) requires deep experience in documenting requirements, creating user stories, and facilitating senior-level discussions to drive strategic roadmaps. Hybrid work arrangement preferred.

Qualifications

• Minimum 7 years of experience in business process analysis and requirements elicitation.
• Minimum 5 years developing and managing user stories in Agile environments.
• Experience facilitating discussions with senior leadership to develop strategies and roadmaps.

Responsibilities

• Act as primary liaison between business stakeholders and technology teams.
• Facilitate requirements gathering, discovery sessions and workshops.
• Document business, functional and technical requirements.
• Develop process models and business process improvement recommendations.
• Create and manage user stories and acceptance criteria.
• Support planning, roadmap development and stakeholder alignment.
• Collaborate on enhancements, implementations and operational initiatives.
• Navigate organizational processes, standards and compliance requirements.
• Participate in Agile ceremonies and project delivery.

Skills

Business analysis

Requirements elicitation

Process modeling

User stories

Agile

Stakeholder management

Communication

Facilitation

Education

Bachelor's degree

Job description

Job Title: Business Analyst

Duration (Contract): 6 Months

Client Location: Lansing, MI 48933

Location Preference: Hybrid

Job Description:

As a Business Analyst, you will serve as the liaison between business stakeholders and technology teams, supporting project initiatives and operational work requests. This role focuses on requirements gathering, process analysis, stakeholder facilitation, Agile collaboration, and helping drive successful technology solutions that align with business objectives and organizational standards.

Key Responsibilities:

• Act as the primary liaison between business stakeholders and technology teams.
• Facilitate requirements gathering, discovery sessions, and stakeholder workshops.
• Document business, functional, and technical requirements.
• Develop process models, workflows, and business process improvement recommendations.
• Create and manage user stories, acceptance criteria, and Agile artifacts.
• Support strategic planning, roadmap development, and stakeholder alignment.
• Collaborate with project teams on enhancements, implementations, and operational initiatives.
• Assist stakeholders in navigating organizational processes, standards, and compliance requirements.
• Participate in Agile ceremonies and support project delivery activities.
• Provide exceptional customer service while building strong stakeholder relationships.

Required Skills, Experiences, Education, and Competencies:

• Minimum 7 years of experience conducting business process analysis, requirements elicitation, documentation, and process modeling.
• Minimum 5 years of experience developing and managing user stories within Agile development environments.
• Minimum 2 years of experience facilitating discussions with senior leadership to develop strategies, roadmaps, and consensus-driven solutions.
• Minimum 2 years of experience supporting projects involving technology solutions for public-facing users or customers.
• Strong expertise in stakeholder management, requirements analysis, and business process improvement.
• Experience translating business needs into clear and actionable requirements.
• Strong facilitation, communication, presentation, and interpersonal skills.
• Experience supporting Statements of Work (SOWs), contracts, or work agreements is preferred.
• Experience working within regulated environments and compliance-driven programs is preferred.
• Bachelor's degree in Business, Information Technology, Computer Science, or a related field is preferred.

The hourly range for roles of this nature are $45.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.