Business Solutions Analyst

American Municipal Power, Inc.; Columbus (OH); On-site; USD 50,800 - 83,800; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) plan

Paid parental leave

Job summary

A leading utility company is seeking a Business Solutions Analyst in Columbus, Ohio. This role focuses on evaluating current technologies and processes to improve organizational efficiency. Candidates should have strong analytical skills and be able to communicate technical information effectively to non-technical stakeholders. A bachelor's degree in a relevant field and proficiency in data analysis tools are preferred. The position offers a full-time employment opportunity with competitive benefits.

Qualifications

• Must have a four-year degree or equivalent experience.
• In-depth knowledge of current and emerging technologies.
• Ability to communicate technical information effectively.

Responsibilities

• Evaluate current solutions for improvements.
• Research and assess emerging technologies.
• Work with teams to develop business requirements.

Skills

Technical communication

Data analysis

Collaboration

Problem-solving

Business process improvement

Education

Bachelor's degree in Information Technology

Five years of relevant experience

Tools

Microsoft Excel

PowerPoint

Visio

Job description

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Human Resources Generalist at American Municipal Power, Inc.

This position is located in and will report out of Columbus, Ohio. Candidates in metro Columbus area are welcome to apply.

Position Title: Business Solutions Analyst

Reports To: Assistant Vice President, Innovation & Transformation

Basic Functions: The Business Solutions Analyst is responsible for evaluating current solutions, technologies, and processes to suggest improvements and enhance organizational efficiency. This person will research and evaluate emerging technologies, lead proof-of-concept testing, and support the implementation of new solutions. They will communicate technical information to non-technical stakeholders and provide support, training, and technical assistance.

Essential Functions:

1. Evaluates current solutions, technologies, and processes to identify areas for improvement.

2. Researches and assesses available and emerging technologies, reporting findings to AMP leadership.

3. Works with cross-functional teams to identify and prioritize business requirements and develop solutions to meet them.

4. Leads and/or participates in proof-of-concept testing and supports the implementation of new solutions.

5. Effectively communicates technical information to non-technical stakeholders.

6. Advocates for best practices and the utilization of available tools.

7. Gathers and analyzes data from various sources to identify trends, patterns, and opportunities for improvement.

8. Develops and maintains comprehensive business plans that align with organizational goals and strategies.

9. Assists in the pursuit of funding opportunities, including creating application project budgets, analyzing demographic data, and creating easy-to-understand visuals.

10. Performs cost-benefit analysis to support decision-making processes.

11. Translates business needs into technical specifications for implementation teams.

12. Works closely with multiple departments to elicit, document, and refine clear and comprehensive business requirements.

13. Identifies key performance indicators (KPIs) and success metrics to track and evaluate the progress of initiatives.

14. Develops and maintains reports and dashboards to provide stakeholders with relevant and timely information.

15. Conducts research and analysis to evaluate the effectiveness of existing processes and systems, and recommends improvements.

16. Collaborates with business stakeholders to define and document business processes and requirements.

17. Provides training to end-users to ensure successful adoption of new systems and processes.

18. Actively participates in technical and business innovation efforts as required.

19. Performs other duties as assigned.

Knowledge, Skills, & Qualifications:

1. A four-year degree in Information Technology, Computer Science, Business Administration, or a related field preferred; or 5 years of directly related experience.

2. In-depth understanding of current and emerging technologies, including their applications and potential impact on organizational efficiency.

3. Strong knowledge of business process improvement methodologies and best practices.

4. Proficiency in gathering, analyzing, and interpreting data to identify trends, patterns, and opportunities for improvement.

5. Ability to effectively communicate complex technical information to non-technical stakeholders.

6. Excellent collaboration skills to work with cross-functional teams and stakeholders.

7. Experience in leading and participating in proof-of-concept testing and supporting the implementation of new solutions.

8. Skills in providing training, support, and technical assistance to stakeholders and end-users.

9. Strong problem-solving skills with the ability to think critically and creatively to develop effective solutions.

10. Ability to adapt to changing technologies and business environments, and to stay current with industry trends and best practices.

11. Proficient in Microsoft Excel, PowerPoint, Visio and other data analysis tools.

12. General knowledge of various types of enterprise systems and technologies and how they interface is a plus. Examples include: ERP, ECM, CRM, asset management and infrastructure technologies.

13. Strong organizational skills, with the ability to manage multiple priorities and deadlines.

14. Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels of the organization.

15. Must have a keen sense of system integration requirements and industry trends, and assist in translating those trends and requirements into project deliverables.

16. Strong analytical and problem-solving skills.

17. Must be a detail and process oriented, innovative, self-starting, hands-on technology professional that is able to work with minimal supervision.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Information Technology, and Strategy/Planning

• Industries

  Utilities

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

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