BUSINESS ANALYST

Atos; Irving (TX); On-site; USD 85,000 - 115,000; Full time

Job summary

Atos invites applications for a Business or Systems Analysis role in Chicago, IL. The position requires a Bachelor’s degree and several years of experience in analysis, design, configuration, and testing of healthcare or enterprise applications.

On-site work with collaboration across clinical and IS teams is expected. The role emphasizes strong SDLC knowledge, documentation, end-user training, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Bachelor’s degree required; four years in business or systems analysis
• Three years in requirements, design, configuration, testing
• Experience with applications operations support and health care context (preferred)
• Strong SDLC knowledge and testing experience
• Ability to document processes and train end users

Responsibilities

• Designs, builds and documents application changes for assigned applications
• Tests software to detailed specifications and coordinates Go Live support
• Interacts with end-users and stakeholders to gather and refine requirements
• Coordinates issue resolution and tracks project activity and reports to management
• Trains junior staff and develops departmental training materials

Skills

Business analysis

SDLC knowledge

Software testing

Documentation

Training end users

Education

Bachelor’s degree in CS or MIS

Master’s degree in CS or MIS

Job description

Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.

With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.

A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.

About Atos Group

Atos Group is a global leader in digital transformation with c. 54,000 employees and annual revenue of c. €7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries.

Job Title

Business or Systems Analysis.

Location

Chicago IL

Job Type

Full time

• When on-site, work in vacant classroom or in hoteling space, using own laptop
• Internal-Clinical Subject Matter Experts
• Managers, Supervisors, Directors
• Staff clinicians
• IS Analysts
• Vendors
• Bachelor’s degree
• Four (4) years of work experience as a Business or Systems Analysis
• Three (3) years of work experience in requirements, design, configuration, testing
• Applications Operations support
• Health Care experience
• Master’s Degree or higher-level Degree in Computer Science or Management Information Systems from an accredited college or university
• Project Management Experience Knowledge, Skills, Abilities and Other Characteristics
• Strong knowledge and experience of Systems Development Life Cycle.
• Strong knowledge and experience software testing.
• Experience documenting processes
• Experience conducting application training to end users
• Strong interpersonal skills necessary to train junior staff and foster collaboration among co-workers.
• Excellent customer service skills with acceptable response times to phone calls, emails and customer requests.
• Attention to detail.
• Ability to work independently with minimal supervision.
• Expertise necessary to work with large integrated applications.
• Ability to make sound judgments under supervision.
• Ability to prioritize, plan, and organize projects and tasks.
• Ability to multi-task and meet deadlines in a fast paced and stressful environment.
• Strong initiative. Responsibilities
• Designs, builds and documents application changes for assigned applications. Consults with end-users on projects, designs, and builds. Tests software to detailed specifications.
• Identifies, analyses, tracks and reports on project issues keeping management abreast of project activity and reports.
• Learns new applications associated and or connected to the assigned applications and oversees the completion of tasks related to integrated system functions.
• Coordinate's the resolution of end-user calls and determines appropriate action by investigating and analysing reported hardware and software problems.
• Evaluates and assists senior management in the implementation of system upgrades. Analyses functional requirement documentation by conducting interviews with key personnel to collect information on the use of the current system. Identifies and encourages user department procedural changes.
• Refines sample test plans for conversions, interfaces and applications. Assists in the development of a Go Live support plans. Provides post-implementation application support.
• Completes assigned work plans tasks. Maintains tables, files, profiles, codes sets, etc.
• Trains less experienced personnel and assists in developing departmental education and training materials. Monitors and reviews procedural materials. Attends applicable vendor clinical application classes. Learns and assists with other applications as directed.
• Provides after-hours support of assigned applications per schedule.

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