Senior IT Business Systems Analyst

Florida Blue Group; Jacksonville (FL); Hybrid; USD 100,000 - 163,000; Full time

Benefits offered by this job

Medical, dental, vision, life and glob

Retirement Savings Plan with employer

Paid time off and holidays

Wellness program

Volunteer time off

Job summary

Florida Blue Group is seeking a Senior IT Business Systems Analyst to drive cross-functional analysis and technology solutions across the enterprise. You will lead complex, multi-year initiatives, define objectives, gather requirements, and translate them into system designs and acceptance criteria.

The role demands strong leadership, clear communication, and deep IT systems knowledge. You will mentor analysts, participate in agile teams, manage risk, and ensure delivery from planning to

Qualifications

• 5+ years IT systems analysis or application development experience.
• Bachelor's degree or equivalent in a related field.
• Strong communication and leadership skills with cross-functional teams.
• Proven ability to gather requirements and translate into functional designs.

Responsibilities

• Provides oversight during development, implementation, and testing of complex projects.
• Leads business requirements gathering and determines technical impacts.
• Acts as design lead with architects to layout technical designs; clarifies stories.
• Manages product owner responsibilities as needed and produces functional documentation.
• Oversees test planning, UAT, and ensures user sign-off for changes.
• Ensures production support and stakeholder satisfaction post-implementation.

Skills

Requirements gathering

SDLC

Communication

Leadership

Agile methodology

Risk management

User stories

Functional design

Technical documentation

Education

Bachelor's degree in IT or related field

Tools

JIRA

Confluence

Job description

The Senior IT Business Systems Analyst helps client areas achieve their objectives by serving as a resource across functional boundaries and business areas in the analysis of business and user needs, and application of technology solutions. Senior IT Business Systems Analysts lead the integration of multiyear projects with the highest levels of risk, complexity, budget dollars and impact to the business. Provides consultation to define and achieve objectives, identify risk and implement technology solutions. Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions. Provides input into cost estimations and project plans. Supports user acceptance testing, documentation/reporting, and production support. The Senior IT Business Systems Analyst possesses extensive knowledge of assigned business area(s) operations and the IT systems/applications used. May participate on an agile development team. Assigned to complex projects, systems or initiatives. Senior IT Business Systems Analysts lead efforts, oversee work results, provide training and serve as a mentor for other IT Business Systems Analysts.

Job duties include but are not limited to:

• Provides oversight as well as serves as the functional and technical lead during development, implementation, and testing of highly complex projects
• Drives business architecture design (including Business Process), capability roadmap development and strategy development for the domain
• Responsible for leading/facilitating business requirements gathering and determining technical impacts
• Acts as the design lead working with development lead/technical architect to layout technical design. Reviews and clarifies user stories and user acceptance criteria with the stakeholders to support design
• Assumes the role of product owner as necessary
• Leads the development of system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
• Develops an extensive understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
• Leads the production of detailed functional requirements and/or user stories, including non-functional requirements
• Provides oversight for the development of user acceptance criteria, test plans and test cases. Oversees functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
• Oversees the monitoring of system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. - Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting

Job Requirements:

• 5+ years related work experience. Experience Details: Application development and/or systems analysis role
• Related Bachelor's degree or additional related equivalent work experience IT related field
• Thorough knowledge of Information Technology fields and computer systems
• Demonstrated organizational, analytical and interpersonal skills
• Strong understanding of integration points of assigned business/systems and processes
• Proven leadership abilities including effective knowledge sharing, conflict resolution, facilitation of open discussions, fairness and displaying appropriate levels of assertiveness
• Proficient in requirements gathering methodologies and the SDLC
• Understanding of a variety of architecture standards and ability to apply them in their design work
• Ability to communicate highly complex technical information clearly and articulately for all levels and audiences
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Extensive knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
• Experience in applying research methodology to business solutions
• Knowledge of systems development concepts and methods
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
• Experience managing multiple priorities and ability to facilitate adoption of changing priorities
• Thorough industry knowledge in related business area and understanding of impact on the organization
• Demonstrated negotiation skills and ability to build relationships
• Excellent communication skills including ability to explain complex technical concepts in a clear and concise manner to audiences with diverse knowledge base

Preferred:

• Experience using Agile methodology
• Health care industry related experience

General Physical Demands

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

This position offers a hybrid work arrangement which combines flexibility with in-office engagement. Team schedules are determined based on role requirements and business needs. Travel to and from our corporate or regional offices may be required.

What We Offer:

• Medical, dental, vision, life and global travel health insurance;
• Income protection benefits: life insurance, short- and long-term disability programs;
• Leave programs to support personal circumstances;
• Retirement Savings Plan including employer match;
• Paid time off, volunteer time off, 10 holidays and 2 well-being days;
• Additional voluntary benefits available; and
• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Annualized Salary Range: $100,400 - $163,200

Typical Annualized Hiring Range: $100,400 - $125,500

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.