Business Analyst

ICC Illinois Central College; East Peoria (IL); On-site; USD 53,000 - 60,000; Full time

Benefits offered by this job

Paid time off

11 paid holidays

Health, dental, vision, life and long‑

Tuition waivers for employee, spouse &

On-site childcare center

403(b) retirement plans

State University Retirement System"

Job summary

Illinois Central College is seeking a Business Analyst at the East Peoria Campus to provide day-to-day oversight, monitoring and configuration of enterprise systems for multiple departments. This role serves as the primary liaison to end users and the Enterprise Systems team, ensuring effective system usage and support.

The position emphasizes hands-on data queries, reporting, and collaboration with business process owners to align design with functional priorities.

Qualifications

• Combination of education and experience meeting one of: Associate’s degree with experience using and supporting administrative information systems, OR 3 years’ experience developing, enhancing and supporting administrative information systems, OR 4 years total education/experience.
• Experience using and/or supporting educational ERP systems (e.g., PeopleSoft, Banner, Workday).
• Proficiency with Microsoft Office Suite and end-user reporting tools.

Responsibilities

• Develop diagnostic queries and reports to identify and resolve data, process, or system issues.
• Support end-user usage of web applications for timekeeping, finance, data warehouse, and other enterprise systems.
• Coordinate training requirements and communicate with end users and staff.
• Assist in designing and testing system modifications and improvements.
• Ensure compliance with department priorities and best practices.

Skills

Verbal & written communication

Analytical & problem-solving

Organizing & prioritizing

Multi-tasking & decision-making

Interpersonal skills

SQL / data queries

Education

Associate’s degree with experience in administrative information systems

Bachelor’s degree in a computer-related field

Tools

PeopleSoft

Banner

Workday

SQL / reporting tools

Job description

Position Title

Business Analyst

Campus

East Peoria Campus

Employment Type

Management, StaffFull time

Department

Enterprise Systems (Brad Finley

Start Date

11/02/2026

Job Description

Summary The Business Analyst provides day-to-day oversight, monitoring and configuration of all aspects of the Enterprise Systems pertaining to one or more constituent departments. The Analyst is the primary contact for and provides support to the various departments using Enterprise applications. The Analyst is also the primary communication link to the Enterprise Systems department staff for questions or needs relative to Enterprise Systems usage in these areas. Compensation for the Integration Architect is $52,915.20 - $59,529.60 annually. *This is an in-office position.

Essential Functions

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Develop diagnostic queries and reports to identify and resolve data, process and/or system functionality issues. Support end user usage of web applications for timekeeping systems, finance systems, data warehouse, document imaging and other emerging systems. Screen security levels to the appropriate application systems. Integrate new process with existing ones and coordinate training requirements for end-users. Recommend and facilitate improvements to current process policies and procedures. Communicate and resolve process issues with functional staff. Provide detailed functional specifications and coordinate programming requirements with technical staff for system modifications. Assist the Manager in working with business process owners and/or end users to ensure design and scope align with functional expectations and priorities as related to the modules as well as provide input, business solutions and alternatives for best practices and compliance projects as they relate to modules. Develop ad hoc reports to respond to client needs. Evaluate needs and establish procedures and documentation for end user training. Write business processes in conjunction with functional users. Assist in developing and maintaining test scripts and perform testing of new functionality and customizations and/or upgrades. Identify, report and recommend resolutions for project issues, perform as advocate for user constituents, and promote acceptance of new processes and systems. Abide by college policies and the Freedom of Information Act when dealing with sensitive and confidential information. Perform related duties as required.

Minimum Qualifications

The requirements listed below are representative of the knowledge, skills and abilities required to satisfactorily perform the essential duties and responsibilities. Combination of education and experience that meets one of the following: Associate’s degree with experience using and supporting administrative information systems, OR 3 years’ experience developing, enhancing and supporting administrative information systems, OR Combination of college education and experience supporting administrative information systems totaling 4 years. Experience using and/or supporting educational ERP systems. (such as PeopleSoft, Banner, Workday, etc.) Experience with several PC Window’s applications and adept at configuring and developing proficiency with new applications, using query languages and end user reporting tools. Experience in supporting applications with web interfaces which link to back-end databases. Proficient in Microsoft Office Suite. Strong verbal and written communication skills. Strong analyzing and problem-solving skills. Strong organizing and prioritizing skills to meet critical deadlines. Strong multi-tasking and decision-making skills. Strong interpersonal skills, including the ability to establish and maintain cooperative and professional working relationships with others.

Preferred Qualifications

Bachelor’s degree in a computer related field. Experience using and/or supporting information systems in an academic environment. Experience with higher education business practices specifically in one or more of the following: Recruiting, Corporate and Community Education, Financial Aid, Student Finance, Advising, Admissions, or Enrollment Services. Advanced Workday Skills. General knowledge of relational databases, SQL and programming concepts. Experience in systems design and analysis. Experience in application training and software support. Experience supporting users in a Workday environment.

EEOC Statement

Illinois Central College provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, ancestry, pregnancy, physical or mental disability, sexual orientation, gender identity or expression, marital or familial status, order of protection status, use of VESSA rights, genetic information, military or veteran status (including discharge status), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits

• paid time off
• 11 paid holidays
• 2 floating holidays medical, dental, vision, life and long-term disability insurance
• tuition waivers for employee, spouse and dependent children
• on-site childcare center
• 403(b) retirement plans
• and State University Retirement System pension plan

To learn more about full-time health care benefits at ICC.

Make an Impact at Illinois Central College

At Illinois Central College, our employees help transform lives through education and strengthen the communities we serve. From faculty to staff, every role contributes to student success and community impact. At ICC you’ll have the opportunity to: Make a meaningful difference in students’ lives Work alongside passionate colleagues dedicated to education and service Contribute to the growth and success of our local communities Explore our open positions and discover how you can make an impact at ICC.