Responsibilities of the Business Analyst role include but are not limited to:
NOTE: Contractor must bring significant experience DATA MAPPING and DATA MODELING - Working directly with business leaderships, SMEs, and technical partners on system-aligned teams, to gather and document requirements for various Iowa applications and systems.
- Creating, presenting and maintaining user stories, acceptance criteria and design documents in DoIT defined systems to be used by team members at all levels.
- Directly responsible for documenting, tracing, maintaining, prioritizing, and assessing changes to business practices, workflows, and associated system processes.
- May act in the role of project manager / quality assurance analyst for smaller efforts.
- Conducting research to query data, analyze problems, and determine solutions, such as installing alternate methods and procedures, implementing changes in processing methods, or redesigning products or services.
- Consistently updating project information, statuses, risks, issues, and timelines for reporting purposes.
- Working within an agile methodology framework with a focus on delivering value while adjusting rapidly to produce the most effective outcome.
- May be called upon to participate in database and forms analysis.
A successful candidate for this role is expected to possess the following skills and experience:
- Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
- Experience in process mapping, group facilitation, data gathering and analysis, and all phases of a project life cycle (requirements, design, development, testing, deployment, documentation, training, and measuring effectiveness).
- Experience delivering software as part of an Agile delivery team.
- Strong ability to work effectively and autonomously against deadlines and potential priority shifts.
- Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Project, and Visio.
- Experience with requirement gathering software such as Azure DevOps, TFS, Jira, or RTC.
- Ability to analyze business strategies and user needs, document specifications, and translate business objectives into proper system requirements and specifications.
- Guide stakeholders through business case development for new applications/functionality, including cost benefit analysis, risks and issues, and impact analysis.
- Ability to recognize value through benefit realization, avoidance of cost, new opportunities, and organizational modernization.
- Experience with continuous process improvement via underlying technologies and system support.
Skill Matrix
- Experience working on large, complex IT systems – 8 years
- Experience with Data Mapping and Data Modeling – 5 years
- Experience eliciting requirements, writing user stories and design documents, defining acceptance criteria, testing outcomes, and facilitating communication between business stakeholders, developers, and project teams – 8 years
- Experience with SDLC procedures and system development methodologies – 8 years
- Experience managing stakeholder expectations and priorities – 8 years
- Experience working within a project governance structure (methodology, required templates, and reporting) – 8 years
- Excellent task management skills. Ability to balance and manage multiple tasks, with changing priorities, in a cross‑functional environment – 8 years
- Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines – 8 years
- Experience with Microsoft development platforms and software – 8 years
- Experience in an Agile environment – 6 years
- Experience with Application Lifecycle Management (ALM) tools; Microsoft TFS, VSTS – 5 years
- Working experience with Microsoft SQL Server Management Studio or other relational database software – 5 years
- Familiarity with advanced information management practices, data modeling standards, and/or architecture design and analysis – 3 years
- Bachelor’s degree in management information systems, Business, or related field, and/or relevant experience – 8 years