Business Analyst

Socket.dev; Columbus (OH); Hybrid; USD 108,000 - 116,000; Full time

Benefits offered by this job

4 weeks PTO starting year one

11 paid holidays

Paid parental leave

Tuition reimbursement

Pet insurance

Year-round events

Job summary

Corporate One Federal Credit Union is seeking a skilled Business Analyst to bridge business needs with technical solutions. You’ll work with stakeholders to gather and translate requirements, ensuring our systems deliver value for members and employees.

You’ll partner with product owners, facilitate discovery sessions, and craft clear user stories and acceptance criteria to support Agile delivery across projects. Strong communication and documentation skills are essential.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience. Education/certification in Business Analysis or Software Development is a plus.
• 3 to 5 years of progressive experience in Business Analysis or Product Development is required.
• Experience with Agile methodologies, including the design, development, and implementation of software solutions, systems, or products.
• Excellent interpersonal and communication skills.
• Demonstrated experience eliciting requirements, facilitating stakeholder discussions, and documenting business processes.
• Experience with Word, Excel, PowerPoint, and Visio.
• Experience with Azure DevOps or comparable Agile work management tool.

Responsibilities

• Partner with product owners to translate business objectives, product roadmaps, and stakeholder needs into actionable requirements and backlog items.
• Facilitate discovery and requirements-gathering sessions to understand business processes, objectives, challenges, and opportunities.
• Develop clear, concise, and testable user stories, acceptance criteria, and functional requirements that support Agile delivery.
• Refine and prioritize product backlogs in collaboration with product owners and delivery teams.
• Analyze business requirements for completeness, feasibility, consistency, and alignment with organizational standards.
• Document workflows, business processes, system requirements, and solution designs using diagrams, process maps, and other analysis tools.
• Support Agile ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives.
• Track and manage requirements throughout the project lifecycle, ensuring changes are effectively communicated and documented.
• Prepare reports, recommendations, and solution alternatives to address business and system challenges.

Skills

Interpersonal communication

Stakeholder facilitation

Requirements elicitation

Documentation of business processes

Analytical thinking

Agile experience

Education

Bachelor’s degree or equivalent

Business Analysis / Software Development certification (nice to have)

Tools

Azure DevOps

Visio

Microsoft Office (Word, Excel, PowerPoint)

Job description

Location: Candidates in the Columbus, Ohio and Jacksonville, Florida area are preferred; remote employment is also possible for candidates in Alabama, Indiana, Michigan, North Carolina, Tennessee, and Texas.

Compensation Range:$108,000 - $116,000, commensurate with experience and qualifications.

Are you energized by transforming business ideas into technology solutions that deliver real value? Do you thrive in collaborative environments where your analytical skills help shape exceptional products and experiences? If so, we want to meet you!

As a Business Analyst, you’ll be at the heart of our product development process—bridging the gap between business needs and technical solutions. You’ll work closely with stakeholders to gather and translate requirements, ensuring our systems and applications deliver value to both our members and employees.

What You’ll Do

• Partner with product owners to translate business objectives, product roadmaps, and stakeholder needs into actionable requirements and backlog items.
• Facilitate discovery and requirements-gathering sessions to understand business processes, objectives, challenges, and opportunities.
• Develop clear, concise, and testable user stories, acceptance criteria, and functional requirements that support Agile delivery.
• Refine and prioritize product backlogs in collaboration with product owners and delivery teams.
• Analyze business requirements for completeness, feasibility, consistency, and alignment with organizational standards.
• Document workflows, business processes, system requirements, and solution designs using diagrams, process maps, and other analysis tools.
• Support Agile ceremonies including backlog refinement, sprint planning, daily standups, sprint reviews, and retrospectives.
• Track and manage requirements throughout the project lifecycle, ensuring changes are effectively communicated and documented.
• Prepare reports, recommendations, and solution alternatives to address business and system challenges.

What you Bring

• Bachelor’s degree or an equivalent combination of education and experience. Education/certification in Business Analysis or Software Development is a plus.
• 3 to 5 years of progressive experience in Business Analysis or Product Development is required.
• Experience with Agile methodologies, including the design, development, and implementation of software solutions, systems, or products.
• Excellent interpersonal and communication skills.
• Demonstrated experience eliciting requirements, facilitating stakeholder discussions, and documenting business processes.
• Experience with Word, Excel, PowerPoint, and Visio.
• Experience with Azure DevOps or comparable Agile work management tool.

About Corporate One:

We are a leading wholesale financial services provider to more than 700 credit unions nationwide. For over 70 years, we’ve delivered innovative investment, funding, and payment solutions to help credit unions and their communities thrive. Alongside our CUSOs – Lucro Commercial Solutions and Accolade Investment Advisory – we’re committed to empowering our members’ success.

Why Join Us?

• Organizational Strengths: One of the nation’s largest and most progressive corporate credit unions with more than $6.0 billion in assets and an average staff tenure of 10+ years
• Competitive Compensation & Benefits: Generous 401(k) matching, quality health and ancillary benefits
• Work-Life Balance:4 weeks of PTO starting year one, 11 paid holidays, and paid parental leave
• Learning and Development: Access to online training, mentoring, and business coaching
• Fun Perks: Tuition reimbursement, pet insurance, and year-round events

Corporate One Federal Credit Union is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.