Business Analyst

VIVA USA Inc; Columbus (OH); Hybrid; USD 70,000 - 90,000; Full time

Job summary

VIVA USA Inc. is seeking a mid-level Business Analyst to lead requirements gathering, analyze business processes, and support solution delivery. The role requires strong analytical skills, excellent communication, and experience with Azure DevOps or Jira.

Agile experience and SQL knowledge are preferred. Initially remote, transitioning to in-office in Columbus, OH. The incumbent will drive requirements across stakeholders, document processes, and create acceptance criteria to ensure traceability

Qualifications

• 5+ years as a Business Analyst or similar role.
• Strong knowledge of business process modeling, elicitation techniques, and documentation standards.
• Proficiency with Microsoft Office, Visio, and requirements tools (Azure DevOps, Jira).
• Excellent analytical, problem-solving, and communication skills.
• Experience in Agile/Scrum; writing user stories and acceptance criteria.
• SQL knowledge for data analysis and validation.
• Exposure to Azure DevOps for backlog management and traceability.

Responsibilities

• Lead requirements elicitation sessions with business stakeholders and technical teams.
• Analyze and document business processes, workflows, and system interactions.
• Develop detailed business requirements, functional specs, user stories, and acceptance criteria.

Skills

Business Analysis

Requirements elicitation

Documentation standards

Analytical thinking

Communication skills

Agile/Scrum

SQL

Azure DevOps

Jira

Tools

Microsoft Office

Visio

Azure DevOps

Jira

Job description

Initally remote but eventually in-office

We're seeking a mid-level Business Analyst to lead requirements gathering, analyze business processes, and support solution delivery. Must have strong analytical skills, experience with Azure DevOps or similar tools, and excellent communication abilities. Agile experience and SQL knowledge preferred.

Responsibilities

• Lead requirements elicitation sessions with business stakeholders and technical teams.
• Analyze and document business processes, workflows, and system interactions.
• Develop detailed business requirements, functional specifications, user stories, and acceptance criteria.
• Ensure requirements are clear, complete, and traceable throughout the project lifecycle.

Solution Design & Validation

• Collaborate with architects and developers to ensure solutions align with business needs.
• Support testing activities by creating test cases, validating functionality, and coordinating user acceptance testing (UAT).
• Identify gaps, risks, and dependencies; propose mitigation strategies.

Stakeholder Engagement

• Act as a primary point of contact for business units during project execution.
• Facilitate workshops, demos, and status meetings to ensure alignment and transparency.
• Communicate effectively with technical and non-technical audiences.

Process Improvement & Mentorship

• Recommend process improvements and automation opportunities.
• Mentor junior Business Analysts and share best practices.
• Contribute to standards and templates for documentation and requirements management.

Skill - Required / Desired - Amount of Experience

• experience as a Business Analyst or similar role - Required - 5 Years
• strong understanding of business process modeling, requirements elicitation techniques, and documentation standards. - Required
• proficiency with tools such as Microsoft Office, Visio, and requirements management platforms (e.g., Azure DevOps, Jira). - Required
• excellent analytical, problem-solving, and communication skills. - Required
• experience in Agile/Scrum environments; familiarity with writing user stories and acceptance criteria. - Required
• knowledge of SQL for data analysis and validation. - Required
• exposure to Azure DevOps for backlog management and traceability. - Required

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status