Business Analyst

TiltEdge Solutions LLC; Chicago (IL); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

TiltEdge Solutions LLC in Chicago is seeking a skilled Business Analyst with 8+ years of analytics and product ownership experience for an on-site role. The ideal candidate has eCommerce/digital retail exposure across mobile apps and web platforms.

You will translate business needs into user stories for engineers, collaborate in SCRUM sprints, and work with APIs and microservices understanding. The position emphasizes customer experience and data-driven decision making.

Qualifikationen

• 8+ years of business analytics or product owner experience.
• Experience in eCommerce/digital retail across mobile apps and web.
• SCRUM/Agile experience using ADO or JIRA.
• Experience with analytics tools (Adobe) and feedback tools (Medallia).
• Translate business requirements into actionable user stories.

Aufgaben

• Advise clients on requirements and translate them for developers.
• Prepare cost-benefit analyses to support system decisions.
• Interview workers or observe processes to determine data flows.
• Advise on information processing needs and system principles.
• Oversee system expansion to meet new needs and improve workflows.
• Train staff to use computer systems and programs.

Kenntnisse

Communication

Independent work

Leadership

Attention to detail

Analytical thinking

Ausbildung

Bachelor's in a technical field

MBA or related advanced degree

Tools

Visual Basic

Java

SQL

Jobbeschreibung

Job Title: Business Analyst

Location: Chicago IL (Onsite for 5 days)

Job Description:

• Team-player who approaches challenges with curiosity, passion, and attention to detail, to champion the customer experience
  • 8+ years of business analytics and/or product owner related experience
  • eCommerce / digital retail experience mobile app (both iOS and Android) / mobile Web / desktop
  • eCommerce Ordering experience is ideal but not required
• B2C experience is ideal but not required
• Experience with SCRUM and Agile practices, leveraging either ADO or JIRA
• Experience with Analytics (e.g. Adobe) and customer feedback tools (e.g. Medallia)
• Ability to understand business requirements (sometimes technical requirements) and translate into user stories i.e., incremental pieces of work our engineers can deliver on in sprint
• Technical background/proficiency: High level knowledge of APIs / micro services and ability to understand contracts (i.e., requests / responses)

Job Responsibilities:

• Advise clients on requirements for the organization and translate those to programmers and developers.
• Prepare cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Advise clients regarding the nature of the information processing or computation needs.
• Advise management on current system principles and necessary updates and recommendations.
• Supervise the expansion or modification of system to serve new purposes or improve workflow.
• Interview or survey workers, observe job performance or perform the job to determine what information is processed and how it is processed.
• Train staff and users to work with computer systems and programs.

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail, and interpersonal skills.
• Strong ability to work independently and manage one's time.
• Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.
• Strong knowledge of design techniques and principles involved in production of drawings and models.
• Strong knowledge of computer software, such as Visual Basic, Java, SQL, etc.

Education/Experience:

• Bachelor's degree in a technical field such as computer science, computer engineering or related field required.
• MBA or other related advanced degree preferred.
• 8-10 years' experience required