Business Analyst

Eliassen Group; Charlotte (NC); Hybrid; USD 62,000 - 69,000; Full time

Job summary

Eliassen Group seeks a Business Analyst II in Charlotte, NC, for routine to moderately complex analyses supporting applications, enhancements, and production support. You will translate business needs into clear requirements, identify gaps, and coordinate with stakeholders, product owners, and developers to refine requirements and validate solutions.

This W2 role offers a benefits package including medical, dental, vision, 401k with company matching, and life insurance.

Qualifications

• Bachelor’s degree in business, information systems, CS, or related field.
• 3–5 years of business analysis, systems analysis, or related delivery experience.
• Experience with Agile delivery practices, testing, and data analysis.

Responsibilities

• Lead requirements elicitation for small to medium initiatives by facilitating discussions and translating needs into user stories and acceptance criteria.
• Collaborate with product owners and delivery teams to refine backlog items, support prioritization decisions, define scope, and ensure requirements are understood for design and development.
• Analyze source data, business rules, and process dependencies to support solution design, reporting, and operational improvements.
• Coordinate and assist in User Acceptance Testing activities, including test planning and execution support.
• Provide level 2 application support, investigate incidents, perform root cause analysis, and coordinate with IT to restore service.

Skills

Communication

Analytical thinking

Problem solving

Multitasking

Independence

Education

Bachelor’s degree

Tools

Azure DevOps

Jira

SQL

Job description

Hybrid 4 in office 1 days remote in Charlotte, NC

Our client is seeking a Business Analyst II who will perform routine to moderately complex business analysis in support of applications, enhancements, and production support. The analyst will translate business needs into clear requirements, identify gaps and improvement opportunities, and coordinate with stakeholders, product owners, developers, and testers to refine requirements, analyze processes and data, support prioritization, and validate delivered solutions. The role manages assigned work with limited supervision, provides sound recommendations, and helps ensure solutions are ready for build, test, and deployment.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $45.00 to $50.00/hr. w2

Responsibilities

• Lead requirements elicitation for small to medium initiatives by facilitating discussions, analyzing business processes, identifying gaps, and translating needs into user stories, acceptance criteria, and supporting documentation.
• Collaborate with product owners and delivery teams to refine backlog items, support prioritization decisions, define scope, and ensure requirements are understood and ready for design and development.
• Analyze source data, business rules, and process dependencies to support solution design, reporting needs, and operational improvements.
• Coordinate and assist in User Acceptance Testing activities, including test planning, scenario development, execution support, defect triage, and validation of business outcomes.
• Provide level 2 application support for assigned systems by investigating incidents, performing root cause analysis, documenting findings, recommending corrective actions, and partnering across business and IT teams to restore service and reduce recurring issues.

Experience Requirements

• Strong communication, facilitation, analytical, and problem-solving skills with the ability to manage stakeholder conversations and present information clearly.
• Ability to resolve routine conflicts professionally and balance multiple priorities.
• Experience with requirements management, process analysis, Agile delivery practices, testing, and basic data analysis.
• Ability to work independently with limited supervision.
• Developed working knowledge of multiple applications and a basic understanding of related business processes.
• 3 to 5 years of experience in business analysis, systems analysis, process improvement, application support, or technology delivery.
• Experience with Azure DevOps or Jira, process modeling, SQL or data querying, and Agile delivery preferred.

Education Requirements

• Bachelor’s degree in business, information systems, computer science, or a related field, or equivalent practical experience.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.