Business Operations Analyst

Spectrum; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid training and coaching

Dynamic growth opportunities

Supportive teams

Job summary

A leading telecommunications company in Charlotte, NC is seeking an entry-level Business Operations Analyst. This role focuses on analyzing business operations and improving processes within a collaborative team. Ideal candidates have a bachelor’s degree in business and at least 2 years of experience in business analysis. Strong communication and analytical skills are essential for success in this fast-paced environment.

Qualifications

• 2+ years of business analysis or related experience.
• Ability to prioritize, organize, and analyze data.
• Strong oral and written communication skills.

Responsibilities

• Analyze business operations and recommend solutions.
• Create reports, charts, and presentations for business strategies.
• Collaborate with multiple organizations on business objectives.

Skills

Business analysis

Data analysis

Communication

Organizational skills

Problem-solving

Education

Bachelor’s degree in business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

Join to apply for the Business Operations Analyst role at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you positive and proactive with a passion for business analysis? Do you enjoy working in a fast-paced, collaborative environment? Organized, analytical, and a good communicator? Then you’ll thrive as a Business Analyst for the Customer Service Reliability team at Spectrum. The Customer Service Reliability team strengthens the connections between Spectrum and our residential customers, playing a vital role in delivering the exceptional services Spectrum is known for.

Be part of the connection

As a Business Analyst you’ll analyze business operations and recommend solutions to align individual business functions with organizational goals. You’ll use your understanding of an organization’s structure, policies, operations, and data analysis to improve general business processes and planning.

What Our Business Analysts Enjoy Most

• Compiling, analyzing, interpreting, and presenting data related to current and future operation
• Creating reports, charts, process flows, and presentations to aid in proposing new strategies for successful business changes
• Identifying process and system improvement opportunities, and constructing business requirements documentation
• Facilitating working sessions and interacting with business partners across multiple organizations to collaborate and align on business objectives
• Recommending use of new technology or existing technology alternatives to solve problems or make improvements

In this role you’ll work individually and within a team in a dynamic office environment. You’ll excel if you can collaborate cross-functionally, adapt to change, and handle multiple projects and priorities simultaneously. You’ll develop skills that are transferable to other areas of Spectrum for a meaningful, long-term career.

Qualifications

What you’ll bring to Spectrum

• Experience: Business analysis or related experience: 2 years or more
• Education: Bachelor’s degree in business or related field or equivalent combination of education and experience
• Skills: Comprehensive knowledge of software applications such as Word, Excel, PowerPoint, etc.
• Abilities: Quickly identify business problems & opportunities; prioritize & organize effectively; analyze & interpret data, communicate clearly both orally and in writing

Benefits and Culture

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

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A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Equal Opportunity Employer statement: Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Additional

Seniority level: Entry level

Employment type: Full-time

Job function: Business Development and Sales

Industries: Telecommunications