Associate Business Analyst (Communications Desk)

Spectrum; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Dynamic Growth

Supportive Teams

Learning Culture

Total Rewards

Job summary

A leading communications company in Austin is looking for an Associate Business Analyst to analyze and improve business operations. The ideal candidate will have a background in business and some experience in analysis. This role supports customer experience enhancement and involves creating reports and insights for business strategy. The organization values collaborative work and offers a variety of employee benefits including growth opportunities.

Qualifications

• Ability to read, write, speak and understand English.
• Ability to analyze and interpret data.
• 0–2 years of business analysis or related experience.

Responsibilities

• Support efforts to enhance the customer experience.
• Analyze business operations and recommend solutions.
• Create reports and presentations for business strategies.

Skills

Data analysis

Communication skills

Project management

Collaboration

Prioritization

Education

Bachelor's degree in business or related field

Tools

Word

Excel

Job description

Associate Business Analyst (Communications Desk)

Join to apply for the Associate Business Analyst (Communications Desk) role at Spectrum

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Job Summary

This position is responsible for analyzing business operations and recommending solutions to align individual business functions with organizational goals. This role gains understanding of the structure, policies, and operations of an organization, and assists in recommending solutions to improve general business processes and planning. This position can collaborate with one or several business units or functions.

Working Schedule

1:30 pm – 10:00 pm (Workdays, including weekends: to be determined.)

Twice a month on‑call required for 24/7 coverage.

Location

12012 North Mopac Expressway
Austin, Texas 78758

Essential Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Under general supervision work with business stakeholders to analyze business operations and recommend solutions to align individual business functions with organizational goals.
• Work on gaining understanding of the structure, policies, and operations of an organization, and assist in recommending solutions to improve general business processes and planning.
• Compile, analyze, interpret, and present data related to current and future operations.
• Create reports, charts, graphs, and presentations to aid in proposing new strategies for successful business changes.
• Develop project estimates by identifying phases and elements, personnel requirements, and costs.
• Analyze external market dynamics and other data sources to assess trends and assist in developing actionable insights and recommendations to management, via understanding of the business model and the information available for analysis.
• May make recommendations for solutions or improvements that can be accomplished through new technology or alternative uses of existing technology.
• Perform other duties as requested.

What You’ll Bring To Spectrum

• Ability to read, write, speak and understand English.
• Ability to prioritize and organize effectively.
• Ability to work independently, as well as in a collaborative and dynamic team environment.
• Ability to handle multiple projects and priorities.
• Ability to analyze and interpret data.
• Ability to quickly identify business problems/opportunities.
• Ability to communicate orally and in writing in a clear and straightforward manner.
• Ability to communicate with all levels of management and company personnel.
• Ability to manage multiple projects at one time.
• Knowledge of software applications such as Word, Excel, etc.

Bachelor's degree in business or related field or equivalent combination of education and experience.

0–2 years: Business analysis or related experience.

Spectrum Benefits

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
• Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Learning Culture: With a focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
• Total Rewards: See all the ways we invest in you—at work and in life.

Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.