Business Analyst

Insight Global; Brentwood (TN); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Insight Global is seeking a Senior Business Analyst to drive two related PIM initiatives, SKU lifecycle management for 2026 and World Class SKU/Vendor Setup for 2027. This hybrid role requires 7+ years in business analysis, including leadership of complex, cross-functional technology projects.

You will document processes, data mappings, user stories, and acceptance criteria for PIM and related integrations.

Qualifications

• 7+ years of business analysis experience, including leading cross-functional requirements for complex technology initiatives.
• Experience documenting business processes, system requirements, data mappings, user stories, and acceptance criteria.
• Strong written communication, facilitation, analytical, and problem-solving skills.

Responsibilities

• Lead discovery sessions with Merchandising, vendor-facing teams, and IT to document current processes, pain points, and desired outcomes.
• Define requirements, process flows, data mappings, user stories, and acceptance criteria for PIM, SKU Portal, Vendor API, and integrations.
• Support the 2026 SKU Lifecycle Management scope and 2027 World Class SKU / Vendor Setup scope, including vendor onboarding and API/EDI capabilities.
• Collaborate with architects, developers, and data integration teams to identify dependencies and resolve data gaps.
• Assist testing by reviewing test scenarios and coordinating business validation.

Skills

Business analysis

Requirements gathering

Stakeholder communication

Agile delivery

Tools

Jira

Job description

Job Description

The Senior Business Analyst will support two related Product Information Management (PIM) initiatives: SKU Lifecycle Management 2026 and World Class SKU / Vendor Setup 2027. This role will work with Merchandising, vendors, IT, and integration teams to turn business needs into clear requirements for vendor onboarding, SKU setup and maintenance, product content, and digital assets.

The analyst will help deliver the remaining approved 2026 enhancements and shape the 2027 modernization work. The role requires someone who can understand how product data moves across systems, resolve gaps in business processes, and keep requirements and acceptance criteria clear as priorities evolve.

Lead discovery sessions with Merchandising, vendor-facing teams, and IT to document current processes, pain points, business rules, and desired outcomes.Define requirements, process flows, data mappings, user stories, and acceptance criteria for PIM, SKU Portal, Vendor API, and related integrations.Support the 2026 SKU Lifecycle Management scope, including digital asset improvements, workflow automation, third‑party product content integrations, and approved PIM enhancements.Support the 2027 World Class SKU / Vendor Setup scope, including simplified end‑to‑end SKU setup, faster vendor onboarding, Vendor API and EDI capabilities, and integrations with Salsify, Syndigo, and InRiver.Define requirements for completing SKU maintenance in PIM, including vendor and internal updates, validations, access needs, approvals, and workflows.Work with business and technical teams on product content and digital asset requirements, including Endless Aisle support, AI‑assisted long descriptions, asset standards, and potential asset augmentation.Assess and prioritize PIM defects and enhancements with stakeholders; clarify expected behavior and manage requirements through the Jira backlog.Partner with architects, developers, data integration teams, and downstream system owners to identify dependencies and resolve data or process gaps.Support testing by reviewing test scenarios, coordinating business validation, triaging defects, and confirming that delivered functionality meets approved requirements.Communicate decisions, scope changes, risks, and open questions clearly to project and business leaders.

The successful candidate will produce requirements that business and technical teams can act on, help resolve cross‑system decisions before they delay delivery, and support releases that improve vendor onboarding speed, product data quality, PIM usability, and the efficiency of SKU setup and maintenance.

Skills and Requirements

Hybrid role. 2-3 days per week onsite.

7+ years of business analysis experience, including at least 3 years leading requirements for complex, cross-functional technology initiatives.Experience documenting business processes, system requirements, data mappings, user stories, and acceptance criteria.Strong understanding of system integrations, APIs, data validation, and the impact of changes across upstream and downstream systems.Experience working in Agile delivery teams and managing requirements and defects in Jira or a similar tool.Ability to work directly with business stakeholders and technical teams, challenge unclear requirements, and drive decisions to closure.Strong written communication, facilitation, analytical, and problem-solving skills.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].