Senior Business Analyst

Insight Global; Woburn (MA); On-site; USD 110,000 - 140,000; Full time

Job summary

Insight Global is seeking a Senior Business Analyst / IT Project Manager to join our client's IT organization. This role bridges business stakeholders and IT, helping drive strategic initiatives across manufacturing, quality, engineering, R&D, and commercial operations.

The role combines business analysis and project management: gathering requirements, documenting current and future processes, planning initiatives, and leading projects to completion while coordinating across shop floor and IT

Qualifications

• 5+ years of BA/PM or hybrid BA/PM experience.
• Experience in manufacturing, supply chain, operations, or related processes.
• Hands-on ERP experience (SAP, JD Edwards, Oracle, MS Dynamics, Infor).
• Experience gathering requirements and documenting workflows.
• Experience managing projects from initiation to adoption with risks and timelines.
• Ability to work with shop-floor stakeholders and IT/business teams.
• Strong communication, facilitation, and organizational skills.

Responsibilities

• Stakeholder engagement and requirement gathering across business units.
• Project planning and coordination, including risk and dependency management.
• Testing coordination and training support for end users.
• Status reporting and change management throughout delivery.
• Manage multiple projects across delivery phases.

Skills

Business analysis

Project management

Hybrid BA/PM

Stakeholder engagement

Communication skills

Tools

SAP

JD Edwards

Oracle

Microsoft Dynamics

Infor

Job description

Insight Global is seeking a Senior Business Analyst / IT Project Manager to join our clients IT organization. This individual will serve as the most senior analyst on the team and act as a bridge between business stakeholders and IT, helping drive strategic initiatives across manufacturing, quality, engineering, R&D, and commercial operations.

This is not a heads-down technical role. The ideal candidate enjoys working directly with business users, walking the manufacturing floor, understanding operational challenges, gathering requirements, documenting current and future-state processes, and driving projects to completion.

The role combines business analysis and project management responsibilities, requiring someone who can both identify business needs and lead execution. The individual will manage multiple projects simultaneously across various phases of delivery.

Key initiatives include an Enterprise Quality Management System (EQMS) implementation, Laboratory Information Management System (LIMS) rollout, Salesforce quoting and CRM enhancements, a PLM Innovia upgrade, and early preparation activities for a future SAP implementation.

Responsibilities include stakeholder engagement, requirement gathering, project planning, risk and dependency management, testing coordination, training support, status reporting, and change management.

The ideal candidate is collaborative, coachable, and comfortable building relationships across all levels of the organization. Parker is looking for someone who can quickly earn trust, drive projects forward, and help align business and technology teams to deliver measurable business value.

Must Haves:

• 5+ years of Business Analyst, Project Manager, or hybrid BA/PM experience
• Experience working in manufacturing, supply chain, warehouse, operations, order-to-cash, or other business process-driven environments
• Hands-on ERP experience (SAP, JD Edwards, Oracle, Microsoft Dynamics, Infor, or similar)
• Experience gathering requirements, documenting workflows, identifying process improvements, and partnering with business stakeholders
• Experience managing projects from initiation through implementation, including timelines, risks, dependencies, status reporting, testing, and user adoption
• Ability to work directly with stakeholders on the shop floor and build relationships across business and IT teams
• Strong communication, facilitation, and organizational skills

Preferred Qualifications:

• Experience with Microsoft Project, Planner, or Microsoft 365 project collaboration tools
• Change management and training coordination experience